Castle Lock & Hinge
5 From 1 to 5
256 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 256 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Oct 10, 2020
Dennis has carried out window repairs and replaced panel in our UPVC door. The work was carried out quickly, efficiently and without mess. We would highly recommend this tradesman.
Sep 07, 2020
On time and all fixed
Aug 20, 2020
We had door handles and locks changed on 3 of our external doors and the service I received from Dennis surpassed all my expectations from quoting to completion.
He was punctual, polite, tidy, efficient and his knowledge and quality of work are second to none.
It was also very refreshing that Dennis would not force anything on you, he would tell you if something needed doing, but also if it didn't.
Due to an error from the supplier, Dennis highlighted this to me, sorted it and then rectified ASAP on a return visit.
As you can probably tell, we are extremely happy with the work that Dennis supplied and will use again without hesitation!
Aug 06, 2020
Great job and good price got two doors replaced
Jul 29, 2020
Fast and friendly service and decent price
Jul 25, 2020
Great service thank you.
Thorough, efficient and friendly
5 🌟 service
Jul 23, 2020
Dennis was polite, helpful and clearly an expert. If we ever need those services again, we will use Castle Lock and Hinge again.
Jun 30, 2020
Excellent service. Highly recommend
Jun 30, 2020
Very good.
Jun 21, 2020
Excellent service, cannot recommend enough to anyone. Reasonable prices and very helpful. Thanks again for your help
Jun 14, 2020
Punctual, reliable,knowledgeable and skilful. Thorough and considerate first class at his job and very pleasant with it. Empathises with customer's sense of urgency and concludes work and account billing etc in a timely and professional manner.
Thank you
Jun 12, 2020
This is the second time we have used Castle Lock for repairs and on both occasions found Dennis to be pleasant, punctual and very efficient.We would not hesitate to use him again or to recommend him to anyone else.
Mr and Mrs Joy.
Jun 03, 2020
Great work Dennis. We got exactly what we needed. Thanks
Mar 25, 2020
Excellent prompt work
Mar 20, 2020
Can’t recommend this company highly enough. I was happy with the advice, the work and the price.
Mar 05, 2020
A very fast and efficient repair to an upper wndow in a rental property
I will certainly use this service again if needed. All actions were completed promptly and with a good report from my tenant.
Definitely recommended
Feb 23, 2020
Great quick service to my doors
We now have a again
Feb 23, 2020
Dennis fitted a new door panel and installed a dog flap. The work was carried out to an excellent standard the price was extremely good. Communication and time keeping excellent.I would not hesitate in recommending Castle locks. Many thanks.
Feb 13, 2020
First class job. Very pleased with the results. Recommended without reservation.
Jan 31, 2020
Brilliant communications, over to view the job quickly and then obtained an obscure part very quickly. The door was fully operational again in no time - we would have no hesitation in recommending. Thanks Dennis!
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day. We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation. If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure. With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote. We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
Castle Lock & Hinge is a Verified Merchant
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