294
Reviews
Reviews
294
Recommend
10 / 10
TrustScore
10 / 10
Customer
Verified Buyer
Re-new hinge on uPVC front door.
Dennis called as promised and at first attempted to repair / adjust door. However a new hinge was needed which he ordered. He phoned to let me know when it was in stock and then came and fitted it. Excellent friendly service and he cleaned up afterwards as well!!! Would have no hesitation in recommending 'Castlelock' and would definitely use them again.
Dennis called as promised and at first attempted to repair / adjust door. However a new hinge was needed which he ordered. He phoned to let me know when it was in stock and then came and fitted it. Excellent friendly service and he cleaned up afterwards as well!!! Would have no hesitation in recommending 'Castlelock' and would definitely use them again.
Customer
Verified Buyer
2 Pairs of hinges on up can windows.
Gave a call time arrived on time. Gave me a job cost prior to completion. Work was carried out quickly and cleanly. Very polite and extremely efficient in his work.
Gave a call time arrived on time. Gave me a job cost prior to completion. Work was carried out quickly and cleanly. Very polite and extremely efficient in his work.
Customer
Verified Buyer
Complete new lock - back door.
Very friendly, efficient service. Completely satisfied with job done.
Very friendly, efficient service. Completely satisfied with job done.
Customer
Verified Buyer
Window re-alignment.
Knew exactly what problem was. Made sure it was absolutely correctly aligned.
Knew exactly what problem was. Made sure it was absolutely correctly aligned.
Customer
Verified Buyer
Tenant had problem with front door handles.
Excellent service from Dennis. He had to replace the lock in the end, but also fitted new handles and also made adjustments to the back door. I have now put Dennis's number in my phone and will be my first port of call.
Excellent service from Dennis. He had to replace the lock in the end, but also fitted new handles and also made adjustments to the back door. I have now put Dennis's number in my phone and will be my first port of call.
2017-04-19
Verified Buyer
Replacing front door panel due to broken glass. .
Really pleased with job, very friendly and helpful workman. He had the job done in no time and earlier than expected. At a very reasonable price as well. Highly recommend! .
Really pleased with job, very friendly and helpful workman. He had the job done in no time and earlier than expected. At a very reasonable price as well. Highly recommend! .
Customer
Verified Buyer
Great price, perfect job.
Have used this company twice before. Highly recommended. He's friendly and keeps you informed. Can't say enough...Thank you!.
Have used this company twice before. Highly recommended. He's friendly and keeps you informed. Can't say enough...Thank you!.
Customer
Verified Buyer
I needed a new glass panel in the front door.
This job was well done. Dennis gave me a price before he ordered the panel,which I accepted. He rang me when he had the panel and came out as promised today. I am thoroughly pleased with his work and would recomend him to any one. A very pleasant and professional workman.
This job was well done. Dennis gave me a price before he ordered the panel,which I accepted. He rang me when he had the panel and came out as promised today. I am thoroughly pleased with his work and would recomend him to any one. A very pleasant and professional workman.
Customer
Verified Buyer
Replaced glass in French doors.
Absolutely brilliant wish I had this job done years ago, good price and good job done by a friendly and pleasant man.
Absolutely brilliant wish I had this job done years ago, good price and good job done by a friendly and pleasant man.
Customer
Verified Buyer
A hinge replacement on my UPVC door.
Very professional. Explained what needed to be done. Completed the job efficiently. .
Very professional. Explained what needed to be done. Completed the job efficiently. .
Customer
Verified Buyer
Supply and fit safety glass in external door.
Job was carried out quickly, efficiently and in a pleasant manner. Would recommend this tradesman. This was the 2nd time we've used this gentleman.
Job was carried out quickly, efficiently and in a pleasant manner. Would recommend this tradesman. This was the 2nd time we've used this gentleman.
Customer
Verified Buyer
Replacement of double glazed window in conservatory.
Excellent service with five year guarantee. Dennis is very professional and polite.
Excellent service with five year guarantee. Dennis is very professional and polite.
Customer
Verified Buyer
New sealed double glazed window. New guide and runners to patio door. .
No experience of work done for others. I was highly pleased with professional attitude of all aspects of work done and would always recommend to anyone.
No experience of work done for others. I was highly pleased with professional attitude of all aspects of work done and would always recommend to anyone.
Customer
Verified Buyer
Gears needed renewing in a PVC door lock.
The tradesman arrived in the time frame he had outlined. He was very knowledgeable about the task. Identified the problem with the door lock quickly. Worked quickly and efficiently with no mess. Friendly to talk to. Would recommend his services to others.
The tradesman arrived in the time frame he had outlined. He was very knowledgeable about the task. Identified the problem with the door lock quickly. Worked quickly and efficiently with no mess. Friendly to talk to. Would recommend his services to others.
Customer
Verified Buyer
Replaced 5 sealed units and improved sealant to an existing window.
Very efficient and consideration shown to the fabric of the property by an experienced craftsman. A pleasant person to deal with as well. Thoroughly recommend.
Very efficient and consideration shown to the fabric of the property by an experienced craftsman. A pleasant person to deal with as well. Thoroughly recommend.
Customer
Verified Buyer
Replacement window hinges.
Dennis arrived on time handed me his card and was very courteous. He was very neat and tidy as our house had just been decorated. The work was done to a very high standard. I would definitely use this company again.
Dennis arrived on time handed me his card and was very courteous. He was very neat and tidy as our house had just been decorated. The work was done to a very high standard. I would definitely use this company again.
Customer
Verified Buyer
Resealed the windows.
This firm would be the first we would contact if we had any problems.
This firm would be the first we would contact if we had any problems.
Customer
Verified Buyer
Repair to UPVC door / lock.
I have nothing but praise for the efficient and courteous manner of Mr. Nicholson from the initial telephone call I made to him until the completion of the work. .
I have nothing but praise for the efficient and courteous manner of Mr. Nicholson from the initial telephone call I made to him until the completion of the work. .
Customer
Verified Buyer
Fit new handle to UPVC door.
Recommended!.
Recommended!.
Customer
Verified Buyer
Replacement of window rubbers.
A clean and tidy worker. Good job done.
A clean and tidy worker. Good job done.
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day.
We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation.
If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure.
With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote.
We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
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Castle Lock & Hinge is a Verified Merchant
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