294
Reviews
Reviews
294
Recommend
10 / 10
TrustScore
10 / 10
Lee Vasey
Verified Buyer
Excellent work on UPVC window repair and door lock. A very courteous and professional service. Many thanks
Response from Castle Lock & Hinge
Apr 18, 2018
Thanks for yo review it's much appreciated
Lynne Walden
Verified Buyer
Excellent job done promptly and with a smile!
Response from Castle Lock & Hinge
Mar 26, 2018
Many thanks for your review it's much appreciated
John Brownlie
Verified Buyer
A prompt, friendly and efficient service. Would happily recommend to family and friends. Thank you.
Response from Castle Lock & Hinge
Mar 26, 2018
Many thanks for your review its much appreciated.
Customer
Verified Buyer
Replacement door handle.
Dennis arrived when he said he would, is very knowledgable about uPVC doors and windows and doesn’t overcharge. I would recommend him wholeheartedly.
Dennis arrived when he said he would, is very knowledgable about uPVC doors and windows and doesn’t overcharge. I would recommend him wholeheartedly.
John Craig
Verified Buyer
I recently used Castle Lock and Hinge to replace a number of window units, fit locks onto windows and adjust a number of doors. Dennis was very helpful and courteous throughout, and I'm very happy with the standard of the work done and the manner in which it was carried out . I'm very happy to recommend him to others.
Response from Castle Lock & Hinge
Feb 26, 2018
Thanks for your review it's much appreciated.
marie hodkinson
Verified Buyer
Extremely quick, well priced service. We rang up and the work was done the following day. Dennis was very professional and the work was completed cleanly and efficiently. We will definately use Castle Lock again.
Response from Castle Lock & Hinge
Jan 29, 2018
Many thanks for your kind review it is appreciated
Emma Lambert
Verified Buyer
Excellent service received. Quick response, professional, would definitely recommend.
Response from Castle Lock & Hinge
Jan 28, 2018
Thanks for your review it's appreciated
vivienne bussey
Verified Buyer
excellent service from Castle Lock & Hinge prompt & professional
Vivienne Bussey
Vivienne Bussey
Response from Castle Lock & Hinge
Nov 26, 2017
Many thanks for your kind review it is much appreciated.
Andrea Busby
Verified Buyer
Really pleased with this professional, friendly and helpful company. Dennis kept in touch with us throughout and we will definitely use him in the future and recommend him to our friends. Thank you.
Response from Castle Lock & Hinge
Nov 25, 2017
Thanks for your review it is much appreciated
Lloyd Wood
Verified Buyer
Great guy and did a fantastic job on my mother's windows all sorted out now... Thank you again
Response from Castle Lock & Hinge
Nov 24, 2017
Many thanks Lloyd, it's much appreciated
Heddaa Timms
Verified Buyer
Very good service. Very friendly and punctual can't fault the service at all. Would highly recommend.
Response from Castle Lock & Hinge
Nov 23, 2017
Thanks a lot it is my h appreciated
Matt Falcus
Verified Buyer
Great service and good communication. Very happy with the work. Would recommend.
Response from Castle Lock & Hinge
Nov 22, 2017
Many thanks it is appreciated
Customer
Verified Buyer
Repair to front door which needed re aligning.
Excellent, prompt and efficient service received.. Thank you.
Excellent, prompt and efficient service received.. Thank you.
Derek Baillie
Verified Buyer
Many thanks it is appreciated
paul kipling
Verified Buyer
.
Response from Castle Lock & Hinge
Oct 26, 2017
Many thanks for your review it is much appreciated
Adele Pearson
Verified Buyer
Great service! Would highly recommend!thank you
Response from Castle Lock & Hinge
Oct 25, 2017
Many Thanks
Steve Simpson
Verified Buyer
Extremely competent and efficient service. Responded at very short notice and provided temporary repair until full repair could be carried out which was done to time. Would strongly recommend Dennis and his expertise.
Response from Castle Lock & Hinge
Oct 24, 2017
Many thanks for your review it is much appreciated.
Leanne Cornelius
Verified Buyer
Excellent service provided, very polite and efficient. Would definitely recommend.
Response from Castle Lock & Hinge
Oct 23, 2017
Thanks for taking the time to review it's appreciated
Linda Poulter
Verified Buyer
Fantastic service. Would highly recommend. Windows ordered and fitted within two weeks.
Response from Castle Lock & Hinge
Oct 22, 2017
Thanks very much for your review it's appreciated.
Debbie Hepper
Verified Buyer
I am posting this review on behalf of my Mam, who received great service from Stan today, she couldn't fault him and was very happy with the work he carried out for her. Totally recommend 😃👍🏻
Response from Castle Lock & Hinge
Oct 21, 2017
Many thanks for your positive review It's appreciated.
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day.
We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation.
If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure.
With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote.
We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
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Castle Lock & Hinge is a Verified Merchant
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