Castle Lock & Hinge
5 From 1 to 5
268 Reviews
Overall Ratings
5 Stars
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1 Star
  • 268 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Oct 21, 2021
Efficient service at a really good price
Oct 09, 2021
Very efficient and helpful. Much appreciated.
Oct 07, 2021
Outstanding service, Dennis was really helpful and very knowledgeable. I will recommend him to anyone who need repairs or help with their double glazing.
Oct 06, 2021
what a fantastic service.
Sep 28, 2021
Good service and great pricing
Sep 08, 2021
Really great repair service which saved us from having full replacements. Friendly. helpful and prompt service, would definitely use again.
Sep 08, 2021
Brilliant service all round - a great job done very considerately, excellent communication.
Sep 08, 2021
After a lifetime in glazing, Dennis Nicholson knows his stuff, and does a truly excellent job.
Sep 08, 2021
The service offered here was first class.
The window in the Upvc door of my morher in law’s house had been smashed and needed replacing. It was sourced and replaced by Dennis and at all times he kept Doreen informed, in particular letting her know when he was coming to the house. This was important to Doreen who aged 93 and very hard of hearing becomes anxious when people call.
Well done Dennis.
Jul 05, 2021
brilliant company, really friendly and helpful, top class service and quality
Jun 25, 2021
friendly efficient service. Dennis thoroughly explained the problem and solution..lm extremely grateful to his speedy response to my problem. I certainly would not hesitate to call him again if needed again .i
Jun 24, 2021
Excellent service two windows replaced because seals had gone, quick and efficient and no mess, thoroughly recommend
May 15, 2021
This is the 2nd time we have used Castle Lock. Mr Nicholson came out when he said he would, identified the problem and fixed it - at what I thought was a reasonable price for the time he spent and providing the part. I would have no hesitation in recommending him to anyone else.
May 08, 2021
Great service, really happy with all the work done, Denis is a really nice guy, will have no problem recommending to my freinds and family
May 08, 2021
An excellent experience from start to finish. Dennis was very knowledgeable, he supplied and fitted 2 large double glazed units in no time at all, cleaned the windows, fixed another window, and took the old units away. All for less than £300 - Thanks Dennis.
Apr 14, 2021
Fantastic service felt like I was in safe hands! One of the nicest guy’s I’ve had the pleasure of dealing with, fair priced for quality work! Will use again if I have any other problems with the windows in my house.
Apr 08, 2021
Dennis gave excellent service + was very professional + prompt .
He did a very difficult repair to a window lock which was on the top floor of an apartment block and very difficult to get to - but Dennis managed and was determined he was going to repair this for me + was very reasonably priced .

I wouldn’t hesitate to use the company again as I was delighted with the job well done .
Thank you Dennis .
Apr 02, 2021
Prompt service, good quality work, good price for the job. Highly recommend.
Mar 26, 2021
Professional and friendly service. Would definitely recommend. Job was done quickly and as expected.
Mar 25, 2021
Great service fast reliable and friendly and great price too
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day. We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation. If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure. With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote. We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
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