Castle Lock & Hinge
5 From 1 to 5
256 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 256 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
May 15, 2021
This is the 2nd time we have used Castle Lock. Mr Nicholson came out when he said he would, identified the problem and fixed it - at what I thought was a reasonable price for the time he spent and providing the part. I would have no hesitation in recommending him to anyone else.
May 08, 2021
Great service, really happy with all the work done, Denis is a really nice guy, will have no problem recommending to my freinds and family
May 08, 2021
An excellent experience from start to finish. Dennis was very knowledgeable, he supplied and fitted 2 large double glazed units in no time at all, cleaned the windows, fixed another window, and took the old units away. All for less than £300 - Thanks Dennis.
Apr 14, 2021
Fantastic service felt like I was in safe hands! One of the nicest guy’s I’ve had the pleasure of dealing with, fair priced for quality work! Will use again if I have any other problems with the windows in my house.
Apr 08, 2021
Dennis gave excellent service + was very professional + prompt .
He did a very difficult repair to a window lock which was on the top floor of an apartment block and very difficult to get to - but Dennis managed and was determined he was going to repair this for me + was very reasonably priced .

I wouldn’t hesitate to use the company again as I was delighted with the job well done .
Thank you Dennis .
Apr 02, 2021
Prompt service, good quality work, good price for the job. Highly recommend.
Mar 26, 2021
Professional and friendly service. Would definitely recommend. Job was done quickly and as expected.
Mar 25, 2021
Great service fast reliable and friendly and great price too
Mar 21, 2021
Quick, courteous, friendly professional service
Mar 10, 2021
Great quality work and communication throughout for our conservatory windows replacement.
Reasonable quote great quality work, left very tidy.
Feb 28, 2021
This is the third time I have used this company and on all occasions have had great customer service, clean considered ways of working too.
Feb 25, 2021
Excellent service and price. Will use again and can recommend them to anyone needing help with this type of work
Feb 15, 2021
Came out same day, at late notice .Reliable friendly service. I would recommend and use again.
Feb 07, 2021
We have used Dennis a few times now and found his advice and service excellent. Coupled with his friendly attitude and turning up when agreed, puts his company on our list of regulars.
Nov 26, 2020
Refitted the hinges on our patio doors which had come loose from the door frame. After rehanging the door it fits and operates perfectly. Excellent job done, carried out punctually and professionally at a realistic price.
Nov 17, 2020
Highly recommended Company. When my front door wouldn't open I contacted Castle Locks & Hinges and they came to my rescue like a knight in shining armour. Within a few hours they had not only arranged a call out but they had been and fixed the door in super fast time. I would absolutely use them again and can recommend them to anyone.
Nov 10, 2020
Friendly efficient service.
Oct 31, 2020
Great at keeping in touch.
Oct 22, 2020
Very good professional, and very polite. Will use again, and will certainly recommend.
Oct 11, 2020
Dennis arrived on time, quickly identified the issue with our window, and fixed this expertly and quickly. A friendly and professional service that I would definitely recommend to others.
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day. We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation. If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure. With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote. We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
Castle Lock & Hinge is a Verified Merchant
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.

The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted