Graham Pepper
Verified Buyer
Aug 20, 2020
We had door handles and locks changed on 3 of our external doors and the service I received from Dennis surpassed all my expectations from quoting to completion.
He was punctual, polite, tidy, efficient and his knowledge and quality of work are second to none.
It was also very refreshing that Dennis would not force anything on you, he would tell you if something needed doing, but also if it didn't.
Due to an error from the supplier, Dennis highlighted this to me, sorted it and then rectified ASAP on a return visit.
As you can probably tell, we are extremely happy with the work that Dennis supplied and will use again without hesitation!
He was punctual, polite, tidy, efficient and his knowledge and quality of work are second to none.
It was also very refreshing that Dennis would not force anything on you, he would tell you if something needed doing, but also if it didn't.
Due to an error from the supplier, Dennis highlighted this to me, sorted it and then rectified ASAP on a return visit.
As you can probably tell, we are extremely happy with the work that Dennis supplied and will use again without hesitation!
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day.
We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation.
If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure.
With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote.
We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
Castle Lock & Hinge is a Verified Merchant
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