Castle Lock & Hinge
5 From 1 to 5
246 Reviews
Overall Ratings
5 Stars
4 Stars
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1 Star
  • 246 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Feb 28, 2021
This is the third time I have used this company and on all occasions have had great customer service, clean considered ways of working too.
Feb 25, 2021
Excellent service and price. Will use again and can recommend them to anyone needing help with this type of work
Feb 15, 2021
Came out same day, at late notice .Reliable friendly service. I would recommend and use again.
Feb 07, 2021
We have used Dennis a few times now and found his advice and service excellent. Coupled with his friendly attitude and turning up when agreed, puts his company on our list of regulars.
Nov 26, 2020
Refitted the hinges on our patio doors which had come loose from the door frame. After rehanging the door it fits and operates perfectly. Excellent job done, carried out punctually and professionally at a realistic price.
Nov 17, 2020
Highly recommended Company. When my front door wouldn't open I contacted Castle Locks & Hinges and they came to my rescue like a knight in shining armour. Within a few hours they had not only arranged a call out but they had been and fixed the door in super fast time. I would absolutely use them again and can recommend them to anyone.
Nov 10, 2020
Friendly efficient service.
Oct 31, 2020
Great at keeping in touch.
Oct 22, 2020
Very good professional, and very polite. Will use again, and will certainly recommend.
Oct 11, 2020
Dennis arrived on time, quickly identified the issue with our window, and fixed this expertly and quickly. A friendly and professional service that I would definitely recommend to others.
Oct 10, 2020
Dennis has carried out window repairs and replaced panel in our UPVC door. The work was carried out quickly, efficiently and without mess. We would highly recommend this tradesman.
Sep 07, 2020
On time and all fixed
Aug 20, 2020
We had door handles and locks changed on 3 of our external doors and the service I received from Dennis surpassed all my expectations from quoting to completion.
He was punctual, polite, tidy, efficient and his knowledge and quality of work are second to none.
It was also very refreshing that Dennis would not force anything on you, he would tell you if something needed doing, but also if it didn't.
Due to an error from the supplier, Dennis highlighted this to me, sorted it and then rectified ASAP on a return visit.
As you can probably tell, we are extremely happy with the work that Dennis supplied and will use again without hesitation!
Aug 06, 2020
Great job and good price got two doors replaced
Jul 29, 2020
Fast and friendly service and decent price
Jul 25, 2020
Great service thank you.
Thorough, efficient and friendly
5 ๐ŸŒŸ service
Jul 23, 2020
Dennis was polite, helpful and clearly an expert. If we ever need those services again, we will use Castle Lock and Hinge again.
Jun 30, 2020
Excellent service. Highly recommend
Jun 30, 2020
Very good.
Jun 21, 2020
Excellent service, cannot recommend enough to anyone. Reasonable prices and very helpful. Thanks again for your help
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day. We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation. If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure. With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote. We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
Castle Lock & Hinge is a Verified Merchant
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