Christian Thompson
Verified Buyer
Oct 17, 2019
You folks, have to do something with the ship rates. They are too pricey . Big bad toy store has a 4 dollar shipping rate. For the items that qualify, and they have a lot of items that qualify. If you have 150.00 order, then the shipping is only 4 more dollars. If the items are heavy, then yes, pay for more shipping. That why I don't get more than two figures from ya'll, because the shipping is out of hand. I would have given a better rating, if your shipping rates were better. But other than that, I LOVE you guys!
Arthur Michael De Castro
Verified Buyer
Dec 03, 2018
Still getting used to the website's new format, but the Search function is at least better in the sense that the "SOLD OUT" tag now appears, whereas it didn't before, e.g., you can imagine my disappointment when I'm in the Search function, I find an item I've been looking for, click on the "BUY" button only to discover that an item is actually no longer available when I get to the item's listing page. The new format at least manages expectations better.
The drop down menu to see what brands are available is also a bit awkward for those of us with older OS, i.e., when I accidentally scroll over an embedded link, they tend to pop and drop, then disappear before we can click on a selected brand, or obstruct the view of items I am already browsing.
And for those of us who like to click on links thinking this would activate them, I never get used to the "Page Reset/Reload" effect of clicking on buttons on the main menu line.
Then, inventory issues are recurrent (over the last 2 years, there have been 3 incidents where an item I ordered and paid for was actually sold out), and where I incurred foreign exchange losses in the first two times because of the store's refund policy, BBC finally came up with a workaround and gave me a discount coupon for the 3rd incident. I'm thinking, there should be a way to avoid this kind of inventory mess before we even get to the check out.
Overall, the selections have been awesome, can't say enough about the availability of spare parts and accessories, and there's great value for money.
Keep up the good work guys!
The drop down menu to see what brands are available is also a bit awkward for those of us with older OS, i.e., when I accidentally scroll over an embedded link, they tend to pop and drop, then disappear before we can click on a selected brand, or obstruct the view of items I am already browsing.
And for those of us who like to click on links thinking this would activate them, I never get used to the "Page Reset/Reload" effect of clicking on buttons on the main menu line.
Then, inventory issues are recurrent (over the last 2 years, there have been 3 incidents where an item I ordered and paid for was actually sold out), and where I incurred foreign exchange losses in the first two times because of the store's refund policy, BBC finally came up with a workaround and gave me a discount coupon for the 3rd incident. I'm thinking, there should be a way to avoid this kind of inventory mess before we even get to the check out.
Overall, the selections have been awesome, can't say enough about the availability of spare parts and accessories, and there's great value for money.
Keep up the good work guys!
About Big Boy Collectibles
Big Boy Collectibles serving collectors from all over the world with our BIG selection of action figures and collectibles !
Big Boy Collectibles is a Verified Merchant
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