My goods, Twin battery pack and charger arrived sooner than expected, well packaged and all seems well at the moment. Big savings on batteries giving me back up for when the summer arrives, and I have the 12v. Adaptor so I am well covered for my trip to Scotland. I will now be looking for extra memory cards and will happy to use Digitalmediastore again for future purchases.

The battery arrived promptly & was fine. Unfortunately, my camera will no longer work, so it wasn't battery problem. It doesn't seem that this battery will fit any other camera. Not the firms fault.

The order I made was processed and confirmed quickly and the goods arrived within a few days, well packed.

This product was the best value I could find on the web and was delivered in accordance with the offer. Brilliant!

Order was validated and a dispatch notification was sent within a day. Goods arrived well before estimate, and were exactly as ordered. Great service.

I bought a universal rechager for my Canon battery from these guys thinking that I'd got a good deal and was delighted when the kit arrived including an adaptor that would allow me to recharge my camera battery in the car. First of all I tried the mains charger on my battery. All appeared to be going well until I put what I took to be a fully recharged battery back in my camera - nothing. The battery will no longer work yet I had recharged it many times with a Canon recharger which I thought I'd lost. I subsequently tried to recharge the battery with my Canon recharger and it doesn't work on this battery which has somehow been damaged by these guys' product. I contacted them to say as much and requested a new Canon battery which they refused as they said it was probably my battery and not the charger although as a gesture of good will they would refund the cost of the chager. Not a great deal of good when my Canon battery is now dead and the cheapest I can find i

great to deal with they tell you the truth and that what counts

Easy to order dispatched promptly excellent packaging

very sunburst serves

Delivery was quick and the product was well packed.

I am really impressed with this company. The reason being "communication". I was immediately informed that the battery ordered may be a little late to arrive as it was out of stock at the time. In spite of this it arrived very quickly. I then had problems with the battery (my fault not the battery) I wrote to Digitalmedeastore and immediately I had a reply with good advice which resolved the problem. I am really pleased with this service and look forward to buying more items in the future Mary

Being a bit of a techno-dunce, I ordered the wrong battery by mistake and digitalmediastore staff were very helpful in working out where I'd gone wrong and what battery I should have ordered. Their replies were very quick and thankfully in clear English - this was a great relief as I bought something off ebay which supposedly came from UK but the supplier couldn't sort a problem because they obviously weren't english speaking. Once they'd sorted out what I needed they arranged return for refund of the wrong one and I ordered the right one which was delivered quickly by Royal Mail as the first one was. As I'm fairly new to buying online I was very grateful for their courteous and quick help in sorting out my mistake.

Whilst my enquiry was only for a small battery my email was answered promptly and courteously. In the response I was offered a number of alternatives and once I chose the one I wanted, the website was easy to use (for an old fogey like me). Delivery was quick and the product was well packed. Well done DigitalMediaStore - keep up the good work

I purchased a replacement re-chargeable battery for my Fuji camera that did not work from the start - it would not accept a charge from the docking unit. After contacting the supplier, Digital Media Store, I was initially asked 'to try cleaning the terminals' and other such ineffective solutions. The battery was returned and proven, I will freely admit, to be working correctly. However it does not operate in my camera and so I wanted a refund. This request has been consistently denied The correspondence that I have received has been lengthy with great attempt made to be condescending and patrionising. I thought that the customer was always right? Why do I want a battery that does not operate my camera? I would never deal with this company again