BarStoolDirect Home Improvement & Garden
3.7 From 1 to 5
9 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Reviews 9
Recommend 7 / 10
TrustScore 7.4 / 10
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Rukhshona Rozykova
Mar 27, 2023
Have been calling them for a week now. Trying to get info on a product before I place an order. Today I was able to reach someone named Sofia. When I asked her a question about the item, all of sudden all I could hear was her breathing into the phone. She hung up the phone on me. I called back 4 times and she picks up the phone and as soon as I say hello she hangs up the phone again. Will take my $1500 order elsewhere.
Jan 08, 2023
False advertising, customer service is horrible, shipping guarantee is false they will take your money and keep saying shipping ports are closed...DO NOT BUY FROM THEM ITS A SCAM.
Vivian van Staveren
Feb 12, 2021
Verified Buyer
Good products. Great service.
Todd Lahey
Feb 11, 2021
Verified Buyer
Terrible experience customer service was a joke.
Geneva Perez
Feb 11, 2021
Verified Buyer
The hat arrives Saturday.
Melissa B.
Jun 16, 2018
Verified Buyer
My chairs took awhile to make and arrive but the customer service was always helpful and kept me informed along the way.
Marilyn P.
Jun 01, 2018
Verified Buyer
Rapid & Excellent communication re: my shipping & delivery date. Love the Polywood product w/ 20 year warranty! Have had a 16 piece set of deck furniture for ten years and still looks like new! Liked the recommendation of cleaning w/ 1/4 bleach & 3/4 H20 w/ scrub brush! I would never have thought of using bleach! Sanitizing at the same time. Just thrilled with these planter/ garden holders in Hunter Green. Plant to put in Pampass Grass. Thanks again for being such a reputable company!
Tracy A.
May 21, 2018
Verified Buyer
Really enjoyed the assortment of items available, but had to send multiple emails asking questions about shipping timeline. Ordinarily that isn’t a big deal, but most of the items on here are large and you have to plan for delivery. Found that end frustrating.
Fred D.
Mar 20, 2018
Verified Buyer
excellent product, would not hesitate to deal with this company again.
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