Baely's Paw Shield
4.9 From 1 to 5
469 Reviews
Overall Ratings
5 Stars
448
4 Stars
17
3 Stars
4
2 Stars
0
1 Star
0
  • 469 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Oct 03, 2018
Love the product !!!! Quick delivery with great customer service follow up and delivery updates. I will definitely be ordering again. Made in the USA !!
Oct 02, 2018
I have only used the product a few days but really like it so far. I walk my girls about 8 miles a day and their feet were looking pretty rough.
Oct 02, 2018
Loved all the personal touches the company did. Hand written notes, emails thanking me. Just awesome!!!
Oct 02, 2018
Loved the quick shipping and the personal touch!
Oct 02, 2018
The personalized letter was a wonderful touch, and as far as I can tell the product works great. We just started using it, so I can only comment on the first few days but after putting it on once his paws are starting to feel a little softer. If it keeps up I will be ordering again soon and I will refer you to other pet owners I know.
Oct 02, 2018
Great!
Oct 02, 2018
I just got this product and already love it! If it does half of what it claims, winner!! Plus the smell!! Love it!!
I want to say thanks to Jason for responding so quickly to an email I sent on a Sunday! Great customer service!!
Oct 02, 2018
Fantastic product!
Oct 01, 2018
Website is easy to use and order was shipped ASAP. Thanks!
Sep 30, 2018
Great customer service!
Sep 30, 2018
Fabulous customer service!! Nice touch with the thank you cards!
Sep 29, 2018
There was a problem with the shipping arriving with postage due but I sent an email and got a quick response. Problems happen but it's how they're handled that matter. This issue was handled professionally and quickly for which I am very impressed. The product itself is wonderful. Very creamy and easy to use. We're starting our puppy on it now so that he's used to having the product put on his paws and nose as time goes on. He had no issue with it and didn't even try to lick it off. Great company and great product. I highly recommend!
Sep 29, 2018
My dog Dakota is skittish with her paws being touched but this smells great and it has softened her paws so they’re not all callous and picky. It’s like a spa day for your dog!
Sep 29, 2018
I have not received my order and it’s been 2 weeks
Baely's Paw Shield Logo
Response from Baely's Paw Shield
Sep 29, 2018
Hi Maurine, I saw your review this morning. I was not aware of the problem with your order. First let me apologize for this problem. I have just shipped a replacement that you will receive in a few days. Your new tracking number is 9400 1102 0086 4190 5932 84. Now Please let me explain- we set up a new account with the postal service because of the volume of shipments we received a reduced rate. Because they did not update their computers, you are the sixth customer who has reported an issue with delivery delays - I can almost guarantee that your order has been delayed and you will receive a “postage due” notice for $1.70 — because they failed to update their systems. You can keep both orders. I apologize for the problem. I am always available and will always answer your questions. That’s why my personal phone number and direct email are published on our webpage - we want our customers to be happy and hope that you will give us the opportunity to correct any problems, because we always will. Jason
Sep 27, 2018
This product is amazing! Great customer service as well. I appreciate the personal email from owner thanking me for my business! Awesome personal touch! Thank you.
Sep 27, 2018
Very prompt delivery.
Sep 26, 2018
It’s too hard
Baely's Paw Shield Logo
Response from Baely's Paw Shield
Sep 29, 2018
Hi Carol! I’m sorry you feel Baely’s is too hard. We admit that our formula is harder than all others, but that’s why our product lasts longer and protects the paws better. To help soften Baelys, we recommend using a piece of shallow gladware to heat about 1/2” of water in the microwave — then let Baelys sit in the hot water for a few minutes. This will soften it up. Also, if you use your thumb to circle and build some heat, your body heat will soften the product too. If you continue to have problems please contact me at+14705296109 or at jason@baelys.com.
Sep 26, 2018
I received my Paw Shield really quickly. I think it is going to be exactly what I need for my Labrador’s rough paw pads. He loves the smell of it!! I will definitely purchase again!
Sep 25, 2018
Great product and super fast shipping and delivery.
Sep 25, 2018
It was a breeze to order from them and product arrived quickly.
About Baely's Paw Shield
Baely's Paw Shield is a Verified Merchant
Facebook
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.

The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted