American Storage
4.8 From 1 to 5
75 Reviews
Overall Ratings
5 Stars
64
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
0
  • 75 Reviews
  • 10 / 10 Recommend
  • 9.6 / 10 TrustScore
Apr 03, 2019
My Mother passed away last week and we realized as a family were going to need a storage because we were just not ready to decide what to do with all of her belongings. American Storage was easy to get to so we just ran over there. We had no idea what size we need we had so many questions, They were very helpful and to this group of four upset people they were so nice. They took time to listen to stories about our mom ( I am sure they had other things to do) we in no way felt rushed through the process. We rented a 10x10 climate controlled unit at good price and the 25 dollar move in for this month was helpful, the storage is very clean. I was very impressed with the customer service great job guys! Thank you
Mar 28, 2019
I had needed a storage unit at the last minute as my closing for my house was delayed. I showed up to American Storage the last ten minutes they were open and the managers were GREAT!!! Not only did they have exactly what I needed, they stayed open a little late to accommodate me and turned a very stressful situation into an easy move!!!! Thank you guys for showing me the kindness and professionalism that I very much needed. Ill spread the word around to let people know this is the place to go!!!!
Mar 27, 2019
Amazing customer service, management and competitive pricing!
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Response from American Storage
Thank you Katie - we always appreciate customers who take the time to provide reviews!
Mar 27, 2019
Friendly staff, competitive rates, and management that actually cares!
Mar 01, 2019
Wonderful and honest care for customers and great integrity in their management.
Mar 01, 2019
my job had me move abruptly to another state. I needed storage quickly. the office staff was very helpful. found me the right size unit for a great price. I was able to rent and move in that same day. thanks for going above and beyond.
Mar 01, 2019
Friendly staff, competitive rates, and management that actually cares.
Mar 01, 2019
Staff is super friendly. My unit is clean it is easy to get to the property is well lit. Very safe and I got a great price. I will use them for a long time to come.
Feb 20, 2019
It's a storage unit
Feb 08, 2019
Always my go too storage solution.
Nov 15, 2018
Thank you!!

Very friendly, fast and helpful. Thank you!!
Nov 14, 2018
The most friendly people you will meet in your life!!!
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Response from American Storage
Nov 14, 2018
Thank you Amanda! Great to have you as our customer!
Nov 12, 2018
Great overall package

Needed to get some storage space for business equipment, so I did a good bit of research into units around town. The location, price, facility access for veteran businesses is hard to compete with. Other places may have one or two things better than this facility but as a whole, this facility is difficult to compete with. They work with business owners for more options. Great overall experience
Aug 15, 2018
THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED ---HAD A CAR IN A STORAGE UNIT WHILE WE SEARCHED FOR A RENTAL PROPERTY, TRIED TO CHANGE OUT THE AUTO FOR A U-HAUL TRAILER FULL OF FURNITURE---COULDN'T FIT IT IN. IT WAS AFTER 6PM, MY WIFE CALL THE EMERG NUMBER----GREY ANSWERED---HE WAS AT HE GROCERY STORE---STOPPED WAHT HE WAS DOING, RAN BACK TO THE STORAGE LOT AND WORKED TO SOLVE MY PROBLEM. OFFERED ME HIS STORAGE UNIT, STILL COULD'NE FIT, SO HE GAVE ME A SLOT OUTSIDE , SAID DON'T WORRY, MY HELPER, DJ; WILL COVER YOUR STUFF, KEEP IT DRY AND WILL GUARANTEE IT WILL BE ALRIGHT. KEPT SAYING THAT THIS COMPANY WANTED TO BE KNOWN FOR THE BEST CUSTOMER SERVICE AND CARE IN THE SPRINGS---
THEY ARE!!!!!!!!
WENT BACK THE NEXT DAY, ALL WAS DRY, ALL WAS CLEAN AND TAKEN CARE OF---GREY APOLOGIZED FOR THE MAKESHIFT COVER AS THE STORE WAS CLOSED AND HE COULD NOT BUY A BIGGER TARP---WHAT???? HE WAS GOING TO BUY A TARP TO COVER MY FURNITURE, IN A RENTED TRAILER???
CUSTOMER SERVICE AT IT'S FINEST---I WOULD RECOMMEND THIS STORAGE FACILITY TO ANYONE WITHIN 100 MILES---ABSOLUTELY THE BEST AND MOST CUSTOMER ORIENTED ORGANIZATION I HAVE EVER DELT WITH.
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Response from American Storage
Aug 15, 2018
Thank you sir. It is our privilege to take care of customers in need!
Aug 06, 2018
Secure location, clean facility, great staff!
Jul 25, 2018
An excellent place for your storage needs. Staff is courteous, professional, and eager to help. The facilities are kept safe, clean and well lit, with convenient hours and, most importantly, plenty of security. You’re in good hands with these folks, in my experience.
Jul 11, 2018
Had my camper here for a couple years, Very secure, easy to access, close to my house as it's right in town, and no hail storms as compared to storing out east.
Jun 11, 2018
We had stored our camper and had a storage unit there for a while called to upgrade spoke with management they said they had the unit we wanted available I asked if I should pay now they said it wouldn't be a problem they could hold it till after I got off work I showed up after work they had rented it to somebody else there was no others available for the same cost but we could rent a more expensive one that was in climate control but we would prefer drive up sorry was said nothing else done to keep my business and the people who sold the camper to tried to call them for days and could not get a hold of them to rent the spot I had Taren I believe was her name lacks people skills and professionalism all the times before I had a really good experience the maintenance man is very nice and was always checking on everything due to a tight time schedule I wasted no time in moving to a different company the nice couple who bought the camper ended up there as well I hope they will not continue on this path it is a nice facility
May 23, 2018
Friendly

Good location, awesome staff, easy to access. I have recommended this place to many. Great deals and large variety of options.
May 21, 2018
Awesome

Good price, great deals, great people, clean.
About American Storage
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