Alarm New England
Home Improvement & Garden
5 From 1 to 5
5 Reviews
Overall Ratings
5 Stars
4 Stars
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2 Stars
1 Star
  • 5 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Oct 11, 2018
We have been nothing but happy with our alarm service that Alarm New England has provided us. From my first interaction with Alexandra you could tell that she truly wanted to provide us with what we needed and was not just trying to sell a system as you'd find with other companies. We also loved that it's a family business. Connie was also beyond great helping us learn how to use the new system. One of the biggest selling features for us was that they do their own monitoring. Since our install the alarm has gone off several times (all due to our own error) and the response is extremely fast, much faster than we had with our old company.

I would not hesitate to recommend Alarm New England for all your alarm service needs.
Oct 11, 2018
I don't usually write reviews, but I couldn't have more positive things to say about this company.. Just wow! From the initial call with Alexandra and the top of the line products she supplied me (free of charge), to the technical support with Connie and aiding in the setup of the system, the process was seamless. Picking an alarm company can sometimes be scary, trusting that while you are away your prized possessions are safe and secure. Alarm New England has it dialed in, making the process quick and easy. I was left with a feeling of trust and know I will be a happy customer for years to come. If you are looking for an alarm company that has it all, no need to look any further.
Oct 11, 2018
I was very lucky to become a customer of Alarm New England. I always look at three company's if I am doing a project and by far they were the best one to go with. Alexandra could not be more helpful from the first call to her. The two technicians Jonathan and Tom were great. as well. They were very knowledgeable and friendly. I highly recommend Alarm New England!!
Oct 10, 2018
Connie and I set up my Alarm New England system yesterday over the phone. It couldn't have been any easier. As a small business owner and also female, I feel safe and super pleased with myself for being able to set everything up on my own!!
Oct 10, 2018
Customer support is amazing, they have a specialist walk you through the system once installed to get you set up - Connie is the best!, and Sean our install guy was so helpful and actually helped me add to what I thought I needed on site. A bunch of my friends use this company so while we have just started, I am pretty confident it will be a good experience.
About Alarm New England
Alarm New England started out as Sonitrol Security Systems of Hartford in 1972. For the past 45 years, our professional alarm monitoring services in Rocky Hill, CT have provided our customers with the fastest police, fire, and medical emergency service response times. Our commitment to providing the latest technology and a stellar end-to-end customer experience has helped us make our communities safer places to live. Today, we protect 27,000+ of our neighbors from homeowners and entrepreneurs to major enterprises and school districts, providing the latest in smart home security across Massachusetts, Connecticut, and Rhode Island.
Alarm New England is a Verified Merchant
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