D B
Verified Buyer
Feb 20, 2017
I found the experience very efficient and professional. I showed up unannounced. I waited no more than 10 minutes. The person who drew my blood was polite, calm, reassuring, and very professional. There are some who draw blood who make you nervous. This person knew her craft. Even though it said it could be a 4 day process, I heard back in 2 days. I have a record of it in my email for my records. I am very pleased.
J M
Verified Buyer
Feb 17, 2017
I had an early morning appointment and was seen on time. But it was clear that having only ONE person doing both check-in and phlebotomy was very inefficient. It put too much pressure on her, and I could see that a bunch of walk-ins would easily have overwhelmed her and might have resulted in delays. The person did a very good job, but the lab needs at least two people on duty to do the job well.
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