M D
Verified Buyer
Feb 26, 2017
The process of having labs done was relatively quick and easy. I didn't schedule an appointment, so there was a wait but it wasn't long (less than 25 minutes on a weekday morning). The woman that helped me was very pleasant - bright affect, attentive, helpful. I had a good experience overall.
M F
Verified Buyer
Feb 24, 2017
Y'all are great at getting back to us quickly with status updates/inquiries. Turn around times and customer service are fantastic. Thank you! One suggestion (not sure if it is possible) - sometimes the Quest locations are missing info/have incorrect hours/services listed. I am curious if they provide you with phone #s for the clinics in case of emergencies (since it is near impossible to speak w/ a clinic directly unless the patient is physically at the location).
M M
Verified Buyer
Feb 23, 2017
The whole process was quick and easy. I appreciate being able to directly order the test from Accesa Labs and schedule the blood draw at my convenience. I saved several hundred dollars and quite a bit of time by not having to go to my doctor's office. The only problem I had was that I never received an email saying my test results were ready. I just happened to go back into my Accesa Labs online account to see when my result might be available, and I saw that it was already posted. I understood that I was to receive an email when it was ready. Had I not looked out of curiosity, I might still be waiting. I still haven't received such an email. But I will definitely use the service again. Thanks!
C B
Verified Buyer
Feb 21, 2017
The service at the clinic was exceptional with fast and friendly, yet professional attention. It was a clean and welcoming environment. It would be helpful to have late night or weekend hours. The website and help phone line was great and easy to use. Sadly, when I went to check out the 5% discount did not work.
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