Accesa Labs
Health & Medical
4.8 From 1 to 5
2095 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 2095 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Jul 15, 2017
The whole process was seamless. Very pleased.
Jul 14, 2017
The lab that I went to was very quick and efficient. I was in and out in under 15 minutes. The testing that I had done was not covered by my insurance, but was very affordable.
Jul 14, 2017
Jul 14, 2017
I really appreciated your following up with information.
Jul 14, 2017
So pleased with price and ease of the process
Jul 14, 2017
No need to improve-very simple to use, availability of lab tests , quick response with lab requisition.
Jul 13, 2017
Very easy and professional too.
Jul 13, 2017
This was very helpful!!!!!
Jul 13, 2017
Fast, quick, and professional!
Jul 11, 2017
Was easy and fast, for me there was nothing to improve
Jul 09, 2017
It was all very user friendly. Thank you.
Jul 09, 2017
Jul 09, 2017
Jul 08, 2017
I appreciate the service. However the website should notify what time's the labs are available to perform specific tests. For instance, I ordered a TB quantiferon lab for Friday that was unable to be done on a Friday. I waited an hour at Quest to discover they could not perform the test. I requested a refund. And it's two weeks later and I'm still waiting for my refund. I was able to place another order for a different location later and that went well. Except, I waited for a week and a half for the results and I only receive them once I requested them.
Jul 08, 2017
Got my results 3 days later and the middle day was 4th of July and they weren't working. Very satisfied !
Jul 08, 2017
Super fast service !! Very friendly staff. Thank you for what you do and how you do it !
Jul 08, 2017
Great service from the website. However... the customer service of the hospitals really make you feel nervous and uncomfortable.
Jul 08, 2017
The service was very easy to use and the results were delivered extremely fast. Very convinient to deal with everything, from start to finish.
Jul 07, 2017
It is great that I can check my own labs and follow up to make sure my medicine is working since my doctor doesn't seem to care to, I have not been feeling well and I am a registered nurse, I want to find out what is wrong with me.
Jul 06, 2017
In general, the process was pretty good (especially the check in at the Lynnwood Quest I received service at), but I initially went to the Santa Monica location, which was pretty chaotic. The staff in both places seemed stressed; friendly, but they seemed to be spread thin. Of course the rude customers do not help, but demand seemed very high in the mornings, so I hope you can improve upon that. The fact that an appointment is generally suggested as unnecessary seemed misleading when I arrived as a walk-in and was going to have at least an hour wait in Santa Monica. If there is a way to check online before arriving somewhere, that would be helpful too.
About Accesa Labs
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