AUZi® Insurance Insurance
4.8 From 1 to 5
892 Reviews
Overall Ratings
5 Stars
761
4 Stars
113
3 Stars
13
2 Stars
4
1 Star
1
Reviews 892
Recommend 10 / 10
TrustScore 9.7 / 10
Write a Review
Ellene T
Sep 05, 2023
Verified Buyer
Easy! Great for the time poor.
Response from AUZi® Insurance
Sep 07, 2023
Thank you for leaving us this review Ellene! We are so pleased to hear that you found our service easy to use and helpful for someone with limited time. Providing an efficient and effective service for our busy customers is our top priority, so your feedback means a lot. We strive to make the entire process, from getting a quote to receiving your documents, as seamless and straightforward as possible. It's fantastic that this came through in your experience with us. We appreciate you taking the time to share your thoughts - it really helps us continue improving. Thanks again for choosing us and being such a valued customer! 🧡
Deanne H
Aug 31, 2023
Verified Buyer
Easy to understand & fill in the required information with no need for a phone call. Will recommend to anyone needing this type of insurance.
Response from AUZi® Insurance
Sep 01, 2023
Thank you for taking the time to leave us such a nice review Deanne! We are so glad to hear that you found our website easy to use and that you didn't need to call in to complete your application. It's feedback like this that lets us know we are on the right track in providing a smooth online experience for our customers. We greatly appreciate you recommending us to others seeking this type of insurance. It means a lot to have earned your trust. Please let us know if you need anything else in the future! 🧡
Susyn E
Aug 30, 2023
Verified Buyer
very easy to navigate the website and purchase what I needed
Response from AUZi® Insurance
Sep 01, 2023
Thank you for taking the time to leave us such a nice review Susyn! We are so glad to hear that you found our website easy to navigate and were able to purchase what you needed. Customer satisfaction is our top priority, so feedback like this means a lot. Thank you again for choosing us, and we hope to see you again soon! 🧡
Jenny a
Aug 27, 2023
Verified Buyer
Easy to navigate, answer and buy policy in less than 10mins
Response from AUZi® Insurance
Sep 01, 2023
Thank you for taking the time to leave us this glowing review Jenny! We are so pleased to hear that you found our website easy to navigate and that you were able to purchase a policy quickly and seamlessly. Our goal is to make the insurance shopping experience as simple and straightforward as possible, so your feedback means a lot. Reviews like this motivate us to continue improving our online platform and customer service. We truly appreciate you sharing your experience, as it helps other customers know what to expect when visiting our site. Thank you again for choosing us for your insurance needs - we look forward to serving you in the future! 🧡
Neil S
Aug 25, 2023
Verified Buyer
Great service. Easy and quick.
Response from AUZi® Insurance
Aug 26, 2023
Thank you so much for taking the time to leave us feedback Neil! We are so glad to hear that you found our service to be easy and quick. Our goal is to make the process as seamless as possible for our customers, so they can get what they need without any hassle. We really appreciate you letting us know we are meeting that goal. Reviews like this mean so much to our small business and help other customers know what to expect when working with us. Thanks again! 🧡
Robert R
Aug 21, 2023
Verified Buyer
Thanks Tracey, you did a great job helping me through . ⭐️
Response from AUZi® Insurance
Aug 26, 2023
Thank you so much for taking the time Robert to leave us this wonderful review! We are so glad that you had a great experience working with Tracy. She is truly committed to providing excellent customer service and support to all of our clients. We are thrilled to hear that she was able to assist you and make the process easy and efficient. Feedback like this means so much to the AUZi team, as our goal is to deliver exceptional service to everyone we work with. We greatly appreciate you sharing your positive experience. Please don't hesitate to reach out to us again if you ever need anything! 🧡
Linda S
Aug 19, 2023
Verified Buyer
Easy process. Repeat customer
Response from AUZi® Insurance
Aug 26, 2023
Thank you for taking the time to leave us this review Linda! We are so glad to hear that you found the process easy and that you are a repeat customer. Our goal is to make the experience as seamless as possible for our customers, so your feedback means a lot. We truly appreciate your business and look forward to serving you again soon! Please let us know if there is anything additional we can do for you. 🧡
Robert Benson
Aug 19, 2023
Verified Buyer
Great flexible products for small businesses.
Response from AUZi® Insurance
Aug 17, 2023
Hi Robert, thank you for taking the time to leave us feedback. We apologise that we did not provide the information you were seeking. Our aim is to be as helpful as possible for all of our customers. Although we fell short in this instance, we have received over 800 4 & 5 star reviews from customers who have been pleased with our service. We take all feedback seriously and will use your comments to improve how we assist customers going forward. Please don't hesitate to reach out to us again if you need anything else. We appreciate you giving us this opportunity to do better! 🧡
Melanie W
Aug 14, 2023
Verified Buyer
Easy Market Insurance
Response from AUZi® Insurance
Aug 17, 2023
Thank you so much for taking the time to leave us this review Melanie! We are thrilled to hear that you had such a positive experience with AUZi. It is feedback like yours that motivates us to continue providing excellent service to all of our customers. We greatly appreciate you sharing your kind words and are so pleased we could meet your insurance needs. We look forward to serving you again in the future! 🧡
Lois D
Aug 10, 2023
Verified Buyer
Super-quick and easy to complete.
Response from AUZi® Insurance
Aug 17, 2023
Thank you so much for your positive review Lois regarding the super-quick and easy experience you had with us. We are so glad to hear we could provide you with a smooth and effortless service. It is feedback like yours that reinforces our commitment to making things as simple and hassle-free as possible for our customers. We greatly appreciate you taking the time to share your experience. It is the highest compliment to know we exceeded your expectations. We look forward to serving you again soon! 🧡
Amy A
Aug 06, 2023
Verified Buyer
Prior to calling AUZi I had hit a wall trying to find insurance. From the first phone call with the AUZi representative I felt like they were REALLY on my side and listening. The process was fast and straight forward and now I have insurance tailored to my needs. Highly reccommend!!
Response from AUZi® Insurance
Aug 08, 2023
Thank you for your glowing review Amy! We're delighted to hear that your experience with AUZi was such a positive one. Our team is dedicated to providing personalised and efficient service to ensure you get the insurance cover that suits you best. We're thrilled that we could assist you in finding the right insurance for your needs. If you ever have any further questions or require assistance, please don't hesitate to reach out. Your recommendation means a lot to us! 🧡
Gregory Y
Aug 04, 2023
Verified Buyer
So easy to organise.
Sylvia P
Aug 03, 2023
Verified Buyer
The insurance was done very quickly
Response from AUZi® Insurance
Aug 03, 2023
We're delighted to hear that you found our insurance process to be swift and efficient Sylvia! Providing a seamless experience for our customers is a top priority and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing us for your insurance needs! 🧡
Lindsay B
Jul 31, 2023
Verified Buyer
Great support and follow-up emails
Response from AUZi® Insurance
Aug 03, 2023
Thank you for taking the time to leave us this wonderful review Lindsay! We are so glad to hear that you had a great experience with our customer support team. It's feedback like this that lets us know we are delivering excellent service to our customers. We will be sure to pass along your kind words to the team. We greatly appreciate you choosing us and look forward to assisting you again soon! 🧡
Jocelyn M
Jul 31, 2023
Verified Buyer
Getting insurance was very easy and affordable. Have not needed to make a claim yet, but hopefully the process is as simple if it ever comes to it
Response from AUZi® Insurance
Aug 03, 2023
Thank you for sharing your positive experience with our insurance services Jocelyn. We are pleased to hear that you found getting insurance through us to be easy and affordable. While we hope you never need to file a claim, our claims process is designed to be as seamless and straightforward as possible should the need arise. We appreciate you taking the time to leave this review and look forward to continuing to serve your insurance needs. Please don't hesitate to reach out if you have any other feedback or need any assistance. 🧡
Helen C
Jul 28, 2023
Verified Buyer
Really easy to get a quote, then very easy to apply and get Market Public and Products liability insurance coverage. I would recommend them to anyone as well as having nil excess, who is very important.
Response from AUZi® Insurance
Aug 03, 2023
Thank you for taking the time to leave us this wonderful review Helen! We are so glad to hear that you found the process of getting a quote and purchasing insurance coverage with us to be easy and straightforward. It's feedback like this that let us know we are providing an excellent customer experience. We also appreciate you highlighting our nil excess as we do believe having no excess is an important benefit for our customers. Thank you again for your kind words and we hope you continue to have a positive experience as a valued customer! Please don't hesitate to reach out if you need anything at all. 🧡
kellie R
Jul 21, 2023
Verified Buyer
quick and easy
Response from AUZi® Insurance
Aug 03, 2023
Thank you for taking the time to leave us this review Kellie! We are so glad to hear that you found your experience with our service to be quick and easy. Our goal is to make things as seamless and convenient as possible for our customers, so your feedback means a lot. We strive to provide top-notch service and support and reviews like this motivate us to keep improving. We appreciate you choosing us and hope you'll continue to turn to us for your needs. Thanks again! 🧡
Dianne B
Jul 21, 2023
Verified Buyer
very easy to do online
Response from AUZi® Insurance
Aug 03, 2023
Thank you for taking the time to leave us this great review Dianne! We are so glad to hear that you found the online process very easy to use. Ease of use is something we strive for, so your feedback is much appreciated. Reviews like this help future customers know what to expect, and it's feedback like this that keeps us working to improve. Thanks again for choosing us and sharing your experience! 🧡
Janet W
Jul 17, 2023
Verified Buyer
All smooth transaction.
Easy to use website.
Auzi was recommended to me by a friend.
I already have recommended it to other friends and market stall holders.
However, I would prefer that there wasn't a credit card surcharge fee.
Response from AUZi® Insurance
Jul 18, 2023
Thank you for your feedback Janet and for sharing your positive experience with AUZi! We're thrilled to hear that you found our website user friendly and that our platform was recommended to you by a friend. We greatly appreciate your support in recommending us to other market stall holders. Regarding the credit card surcharge fee, we understand your concern. As a business, we strive to provide the best service and experience to our customers while maintaining operational efficiency. Credit card surcharges help offset the processing fees charged by financial institutions, allowing us to keep our prices competitive and invest in improving our services. That being said, we value your feedback and take it seriously. We will definitely take your suggestion into consideration and explore alternative options to address this concern in the future. Thank you again for choosing AUZi and we look forward to serving you and your friends in the future. If you have any further questions or suggestions, please don't hesitate to reach out to us. 🧡
Martine G
Jul 03, 2023
Verified Buyer
Easy
Response from AUZi® Insurance
Jul 04, 2023
Thank you for your review Martine! We're delighted that our services were easy for you to navigate. Simplicity is a core value for us and we're thrilled to see that it resonated with your experience. If you have any additional feedback or suggestions, please don't hesitate to share. We're here to make your journey as effortless as possible. 🧡
About AUZi® Insurance
Visit Website
AUZi® Insurance is a Verified Merchant
Facebook
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.
The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted
Loading...