4.5 From 1 to 5
182 Reviews
Overall Ratings
5 Stars
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1 Star
  • 182 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
May 12, 2020
My experience with 1GrandTrunk was great in terms of customer services, shipping, full cooperation and prompt response. Thanks a lot 1GrandTrunk
Mar 10, 2020
Very good service
Mar 05, 2020
The best company
Mar 02, 2020
Feb 29, 2020
All in all great service. I kinda hate the fact that I saw India post as one of the options while booking, but once I book I am informed that shipping using India post would no longer be possible - and I had to go with the second cheapest courier service which was significantly expensive than the first option.

Please update your prices / list of courier service you have partnered with. No other complaints. Very pleased overall.
Feb 19, 2020
Prompt replies via email on any queries and follow-ups and overall good service for package forwarding. Thanks and I look forward to using their services again.
Feb 15, 2020
Feb 12, 2020
Feb 07, 2020
I love using 1grandtruck. Very customer friendly service.
Jan 25, 2020
Very bad experience
Jan 22, 2020
The best forwarding service.
Dec 27, 2019
The payment procedure is abnormal.
Your CSR informed me that my payment was not received and requested me to change another paying way on Tuesday or Wednesday. I refused it and asked CSR to show me records. And then Suddenly I got my goods on Friday.

Fortunately, I got my goods finally, but I don’t totally feel safe for the service.
Dec 26, 2019
Fantastic service! I ordered some items from an overseas retailer that I was not able to get at home, using assisted purchase service and had them shipped back to me in the U.S. The process went perfect, thanks to the wonderful people working there. Any questions I had were answered promptly and progress was communicated to me in a timely manner. I will definitely use this service again in the future!
Dec 23, 2019
Communication could have been a bit better, otherwise, excellent transaction.
Dec 21, 2019
Thank you
Dec 20, 2019
Reliable excellent customer service.
Dec 20, 2019
This email I am writing to appreciate a fast, safe, beautiful consolidation and effective delivery. There have been some miscommunications, unfortunate incidents of missing items delivery in the incoming consignments. Some mistakes in updates of items were also experienced but on top of everything, the communication from the team (Sasi) is excellent.

I have been informed of all the developments and didn't go bonkers during this transaction even after all mishaps. I am pleased and happy to find what I needed, not I am more confident to place an order for you guys. Feel free to quote me or If you like to use my testimonial or recommendation on any website.

Let me know if you need my support in any of your initiatives.

I am sorry to bring that up but I think prize adjust/ breakup is still pending. I expect you guys to work on this and get back to me. This 57 USD should be justified as I know paid shipping is less than 1700 INR. There should be justification for the charges on top of it.

People who love your services will always expect you to be fair, with great service and transparent prizing I think you guys should rock the world.

1GT rocks!
Dec 17, 2019
Amazing servicev
Dec 17, 2019
We used the Europe warehouse for shipments, and the team their is quite inefficient. Our shipment was very delayed and We had to followup a lot with the team and we were given the wrong tracking number. Sasirekha (based in 1GT India) was very helpful in assisting us.
Dec 16, 2019
A little slow on the package departing after everything was consolidated, but it arrived. I would use them again.
About 1GrandTrunk
1GrandTrunk (1GT) is an international package forwarding service that specializes in package consolidation and delivery. Once you register with us, you will be given your own customized address in USA and India which you can use for shipping your purchases. Our service enables shoppers to purchase products from e-commerce sites based in USA and India, consolidate it and get it shipped to your door. We have also partnered with major shipping carriers to get you low shipping rates.
1GrandTrunk is a Verified Merchant
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