Automatically collect and display customer experiences
TrustSpot helps our users automate their customer experience intake by systemizing the collection process. If you want to show off your customer experiences, TrustSpot can elegantly display them on your website or social channels.
Get more feedback from your customers
Systemize your customer experience surveys
Triple your customer experience intake
Are your potential insights from customers slipping through the cracks? This is really common when businesses rely on the owner or team members to manually reach out to customers.
It doesn’t scale.
That’s why we help you systemize your customer experience collection process. No more cold emails to customers.
Automate post purchase experience surveys
Do you want to automatically send your customers experience collectors after their purchases?
TrustSpot integrates with the most popular eCommerce platforms to recognize new orders and send customers your customized surveys.
Get repeat orders with survey coupons
Want to lower your customer acquisition cost with repeat orders?
With TrustSpot, you can engage former customers by asking them for experience feedback in return for a coupon on future orders.
Personalize your experience survey requests
TrustSpot helps businesses increase their experience survey response rate with personalization.
You can easily customize your customer experience survey requests with your brand’s colors, font, and wording.
Get immediate feedback with on-site surveys
Wondering why leads aren’t adding to cart and checking out?
TrustSpot embeds user-friendly experience surveys on your website, helping you gather feedback in realtime.
Gather feedback in-person with QR codes
Need to get customer feedback in-person?
Don’t print out survey forms on paper! Customer response rates drastically declines when companies ask for pen and paper feedback.
Use TrustSpot to print out an experience survey QR code! Your customers can scan the QR code with their phones and immediately send you feedback. No pens, pencils, or paper required.
Measure customers experience with NPS®
Want to measure your customers’ thoughts your overall brand? Find out your Net Promoter Score® with TrustSpot.
We make it easy to request, collect, and share your NPS®
Get more user generated visual content
When customers fill our your experience surveys through TrustSpot, they can easily attach photos or videos of themselves and your product or service.
After you receive user generated visual content back from your customers, you can display it on your website or share it to social.
TrustSpot provided us with exactly what we needed—an affordable, two-in-one solution for getting both traditional text reviews and customer experiences.
Increase social proof
Show off your customer experience feedback
Display feedback anywhere on your website
TrustSpot makes it easy to embed customer feedback anywhere on your website.
Our customer experience displays can be displayed on the most important sections of your website, like your homepage, checkout page, about us page, and contact page.
Customize your customer experience displays
TrustSpot lets you customize your displays to match your brand.
Customization helps you create a seamless experience for potential customers who are browsing your site. When they arrive to your customer experience displays, the displays won’t look out of place.
Flag inappropriate/spam content
Worried about your site getting spammed with inappropriate content? Don’t worry, we have your back!
TrustSpot allows you to flag profanity, racism, or any type of inappropriate content.
Learn how to increase conversions with visual assets.
TrustSpot collects and displays thousands of user generated assets for our customers.
We know UGC and we know conversions.
The number one factor in increasing on page conversions? Visualization.
Check out our tips for increasing your conversions with visual assets.
Share user generated content on social
TrustSpot helps you display user generated content acquired from customer experience surveys.
After you collect user generated visual content from your customers, you can upload the content directly from TrustSpot to your social channels.
Moderate and respond to customer feedback
When you respond to positive and negative pieces of customer feedback, you immediately increase trust with potential customers
TrustSpot can alert you whenever your customers give you feedback. After receiving the alert, you can publicly or privately respond to the review. TrustSpot will then alert your customer when you have responded.
Send your team customer service alerts
TrustSpot’s customer service tags can be applied to your customer feedback survey results.
Applying the tags sends selected internal team members alerts about surveys that require attention. Your internal team members can then
Show off visual UGC on any webpage
TrustSpot gives you the ability to display your visual user generated content on any webpage with elegant, customizable visual galleries.