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Frequently Asked Questions
Both! We offer product level reviews, company level reviews, or both at once. If you want to collect both, you can easily configure the percentage of customers who will receive product review requests versus company review requests.
We currently support: Shopify, Shopify Plus, BigCommerce, Magento 1 & 2, WooCommerce, Volusion, 3DCart, Prestashop, OpenCart 2, Web Shop Manager and Neto. API access is also available for custom sites.
If you’re using a different platform, please let us know so we can look into building an integration.
Yes! We can easily import in all of your past reviews so you’re not losing anything when moving to TrustSpot.
Yes! TrustSpot allows you to easily invite past customers to review your business, for both Product and Company Reviews. Simply upload a CSV file with your customer’s information and TrustSpot will send them a review request.
The best way to learn more about TrustSpot is by requesting a demo. This way one of our team members can walk you through every feature we offer and answer any questions you have. We can do same day demos as well to help with your busy schedule.
Yes! Since TrustSpot’s pricing is month to month, you can easily upgrade or downgrade your plan at any time.
At any time, you can purchase additional email credits in your account.