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$79billed monthly

750 Email Requests
For growing ecommerce brands to capture and share reviews & UGC.
*Variable price available based on avg. monthly orders


In-Email Review Reqeusts
Google Rich Snippets
Photo & Video Reviews
HTML Email Editor
Product & Company Reviews


$199billed monthly

3500 Email Requests
For ecommerce brands looking for customization & deeper insights.
*Variable price available based on avg. monthly orders


Google Shopping Ads
Custom CSS & Advanced Widgets
Shoppable Instagram
Community Q&A
Product-Specific Forms
Automated Social Posting
In-email Product Promotions



10000 Email Request
For enterprise & international ecommerce brands needing custom solutions
*Variable price available based on avg. monthly orders


Post-Purchase Surveys
On-site Survey
API Access
Multi-store Review Syndication
Priority Support
New Feature Beta Group
Account Tune-ups

View All Features
Growth Advanced Enterprise
Reviews & UGC 750
emails per month
emails per month
starting at:
emails per month
Product Review Requests ✔️ ✔️ ✔️
Site Reviews ✔️ ✔️ ✔️
eCommerce Integrations


Integrate directly with BigCommerce, Shopify, WooCommerce, Magento, Prestashop, OpenCart, Volusion & Neto.
✔️ ✔️ ✔️
Import Reviews


Import reviews from your current review software, Google, Facebook, Amazon, Walmart, etc.
✔️ ✔️ ✔️
Bulk Invites


Send past customers a review request.
✔️ ✔️ ✔️
NPS Form ✔️ ✔️ ✔️
In-Email Forms ✔️ ✔️ ✔️
HTML Emails ✔️ ✔️ ✔️
Site Review Direct Link


Use a form link to collect site (company) reviews.
✔️ ✔️ ✔️
Review Rewards


Send coupons for customers who submit reviews, visual content or complete surveys.
✔️ ✔️ ✔️
Smart Reminders


Create up-to 3 custom follow up emails to encourage reviews.
✔️ ✔️ ✔️
Email Integrations


Integrate with Klaviyo and Mailchimp.
✔️ ✔️ ✔️
Loyalty Integrations



Integrate with Lootly and Loyalty Lion to send loyalty points/rewards when customers submit photos, videos and/or reviews.
✔️ ✔️ ✔️
Multi-Language Emails & Displays


If you are using the Shopify Markets store set up, send email review requests in multiple languages based on customer locales and display product review widgets in their native language also.
✔️ ✔️ ✔️
Photo & Video Reviews ✔️ ✔️ ✔️
Review Responses


Build trust with your customers by responding to both positive and negative reviews. Responding to reviews allows customers to update their review incase a negative experience turned into a good one.
✔️ ✔️ ✔️
Dedicated Thank you Page


Redirect customers to a landing page after submitting a review. Allow customers to submit reviews for additional products in their order.
✔️ ✔️ ✔️
Google Rich Snippets ✔️ ✔️ ✔️
Public Store Page


A hosted store page, back linking to your store and hosting all of your published reviews & UGC. These are SEO RICH!
✔️ ✔️ ✔️
Custom Email Domain


Use your store email to send review requests, improving deliverability rates and conversions.
✔️ ✔️
Custom Review Questions


Ask specific questions like rating, NPS and customer traits to gain more context from the customer with their review.
✔️ ✔️
Product Groups


Aggregate reviews and Q&A of products that are similar to each other.
✔️ ✔️
Product Blocklist


Choose products that you don’t want to send review requests for to customers.
✔️ ✔️
In-Email Upsells


Promote similar products right from within the review request emails, linking back to your store.
✔️ ✔️
Multi-Store Syndication


Have multiple websites with the same products? Automatically showcase all your product reviews across multiple websites.
$49 Add-on $49 Add-on ✔️
Experience Surveys


Create & deliver surveys to customers at check-out, via email, on-site, and as a follow up to customers who submitted reviews.
$49 Add-on $49 Add-on ✔️
API ✔️
Social Sharing & UGC
Facebook Widget


Showcase your latest reviews directly on your Facebook page.
✔️ ✔️ ✔️
Visual Studio


Schedule posts, export photos, re-size, crop, watermark and adjust collected content.
✔️ ✔️
Instagram Curation


Using hashtags, pull any photo posted on Instagram to highlight on your visual galleries & carousels.
✔️ ✔️
Automated Facebook Post Sharer ✔️ ✔️
On-site Q&A


Answer customer questions, submitted on your store product pages, to display with your reviews.
✔️ ✔️
Review Management
Report Reviews


Moderate reviews that are inappropriate, spam, lack context and more to keep your community & brand represented in the best way.
✔️ ✔️ ✔️
Auto-Publish Rules


Auto-publish reviews & visuals over a certain star threshold.
✔️ ✔️ ✔️
Profanity Filter ✔️ ✔️ ✔️
UGC & Review Analytics


Keep track of your review & UGC campaign performance via open rates, deliverability, conversion rates & more.
✔️ ✔️ ✔️
Reviews and UGC Displays
Product & Category Page Stars ✔️ ✔️ ✔️
UGC & Review Widget ✔️ ✔️ ✔️
Visual Galleries & Carousels ✔️ ✔️ ✔️
Trust Badge ✔️ ✔️ ✔️
Product Review Carousels ✔️ ✔️ ✔️
Checkout Page Widget



Showoff your best reviews on each product checkout page to ensure high conversion rates.
✔️ ✔️
Custom CSS


Customize your Display Widgets to fully match the style and responsiveness of your website.
✔️ ✔️
Live & Email Chat ✔️ ✔️ ✔️
FREE Installation ✔️ ✔️
Dedicated Onboarding & Training ✔️ ✔️
Customer Success Manager ✔️ ✔️
Dev. Troubleshooting & Solutions ✔️ ✔️
Account Health Checkup ✔️ ✔️


Join other top ecommerce brands who use TrustSpot to collect their customer experiences

“TrustSpot has helped us highlight more customer experiences than we had anticipated. And the customer service is always quick and helpful.”

Farmer Dan


Personalized Support & Satisfaction Guarantee


No Risk, All Reward

Not feeling our service within 60 days? No problem.
Get a full refund, hassle-free.

Always-On Support

We’re here for you.
Expect a response within 24 hours, because your time matters.

Smooth Onboarding

We’ll guide you through it all.
Free Installation and Integration.

Your Success, Our Priority

Not crushing your goals?
We’ll provide extra support to help you win.

UGC Collection Made Easy: TrustSpot FAQs

How does TrustSpot help collect and manage UGC and reviews?

We keep it simple!

Through automation and easy-to-use features, you can send Company Review and Product Review requests upon fulfilled orders and service confirmation emails or manually to past customers. When reviews come into your TrustSpot account, we allow you to manage/moderate each review by responding, customizing how it displays on your site and providing data on each review & request sent.

Can TrustSpot integrate with my eCommerce platform?

Yes! eCommerce reviews are our bread & butter.

We can integrate with most popular ecommerce platforms including Shopify, Shopify Plus, Shopify Markets, WooCommerce, Magento, BigCommerce, Volusion, PrestaShop, OpenCart, Neto and Web Shop Manager.

We also offer an API for custom-built sites, making it easy to collect and display reviews on your website, no matter which platform you use.

How does TrustSpot authenticate reviews?

Simply put – Through email verification and order data.

For eCommerce sites, our integrations automatically send review requests upon order fulfillment.

For service-based businesses, our BCC Email integration sends requests as part of service confirmation emails.

All imported reviews are verified by our support team upon inspection of the import file and the reviews’ original sources.

Can I customize the appearance of my review widget?

Apply custom CSS and/or use our in-app settings.

You can customize the layout, colors, and fonts that best match your website’s design. Our easy-to-use widget builder lets you create a unique and visually appealing display for your customer reviews.

We also provide 10+ different widgets from review carousels, badges and banners, pop-ups and more!

What is Trustspot's pricing structure?

Monthly and Annual Pricing – No contracts required

We offer a range of pricing plans to suit businesses of all sizes. Each plan includes different features, such as review collection and displays, email automations, integrations, Google Shopping Ads Review Feed, collecting photos and videos, and more.

For Enterprise merchants, we offer custom tailor plans to fit your needs and budget.

Visit our Pricing page to see which features come with each plan.

Does TrustSpot help improve my SEO?

Through indexed content and Rich Snippets

Each of our widgets provide keyword-rich content and all review text is indexed by Google.

With our Product Review Widget, your review stars will show up on Google Search in the form of Rich Snippets.

Can I invite past customers to leave reviews?


TrustSpot allows you to invite past customers to review your business in several ways; by sending a bulk invite to a list of customers (up to 1,000 per upload), a direct request email and/or using a direct link on your site, in emails, or even as a QR code.

Can I import my existing reviews?

Yes! Import native and external reviews.

You can import existing product and company reviews using a CSV file. We provide a sample file to help match your import file’s structure and our support team is here to assistance with this process.

When importing company reviews, you can also import reviews from Google, Facebook, LinkedIn, and Yelp.

Can I respond to customer reviews through TrustSpot?

Of course! We even have a A.I. Responder to help craft the perfect response.

Customers who receive replies can update their star ranking and review text, which is especially helpful when dealing with negative reviews.

By addressing customer feedback, both positive and negative, you can demonstrate your commitment to providing exceptional customer service and build stronger relationships with your audience.

What kind of support can I expect if I need assistance?

Support is here for YOU!

We offer integration and widget installation support on all accounts. You can directly message us via email and live chat while in-app.

For Premium, Ultimate and Enterprise users our development & success team is here to help troubleshoot any issues you may have and offer strategic advice to increase efficiency and improve your reviews program.

Experience the TrustSpot Advantage Risk-Free

By choosing TrustSpot, you can be confident that you're partnering with a dedicated team that's committed to your success. We stand behind our software and services, and with our 60-Day Total Satisfaction Guarantee, you can try us risk-free.