Considering I placed my order 2 weeks ago today and they have yet to ship my order, I’d say I’m not very pleased. I have also reached out via email with no response. They had no problems taking my payment immediately, but still no shipment. This is my first time dealing with this company and I assumed they were on the up and up since Vapor Joe’s posted them, however I’m very skeptical at this point. I hope maybe they are just backed up due to the holiday a week ago and hope I can change this review for the better in the future.