The service from valentines was very good . Staff are very friendly and helpful . My main problem is it is difficult to assess how a wig will fit or suit you on line , so you have to order it . I was not sure between the icone and star Ellen Wille wigs , I ordered the icone , which was lovely , but a bit big for my head , so have returned that one and waiting for star wig to be sent . It would be good if I could have ordered both , and then returned the one I didn’t want .