VCL in particular Max helped me through the process in my first investment in Whisky.
Max answered all my questions in full probably spending several hours all told explaining everything in full.
I spoke to Max Carpenter who was very knowledgeable and put me at ease throughout the whole process. He struck up an excellent rapport with me. I didn't feel any pressure to act. When I didn't make an arranged telephone meeting, I wasn't hounded,but was given time to call back at my own convenience which I appreciated.
I have been extremely satisfied this far with the service provided by VCL. From my initial online enquiry my broker (Max C) has been highly proactive in setting up a portfolio within the budget we discussed. He was also incredibly helpful in assisting me through the online process of setting up the portfolio. Max has been contactable on every occasion which is very reassuring and now the process is completed with my portfolio completed I move forward with VCL with a high degree of confidence. I have also been reassured by the well joined up nature of the business whereby Max has been able to communicate rapidly with IT and Accounts and return calls within a few minutes. The overarching clarity and support from the office manager in terms of correspondence has also been clear and prompt. Overall I am very content with how business has been conducted thus far and look forward to working with VCL.
George Roots .... Made my first experience of investing in Whiskey a very easy experience, honesty in his guidance and answered all the questions I had. I found this a positive and exciting opportunity helped by a genuine sales team and company ... highly recommended ...
Barry Dalton
I have recently purchased 8 casks from yourselves. I dealt solely with max carpenter. I found him very knowledgeable and helpful. He sent over all literature I asked for and we were able to get the investment put together in good time.
As a novice to this business ,Shane took the time to explain so I fully understood what I was planning to invest in and nothing was too much trouble even if he had to re explain any of the questions I had asked.
Was not sure about going down the investment route of Whisky casks but after talking to Max at VCL he made the decision very easy for me. Very good explanation of how the process works and gave me sound advice where to start from. Ended up with 10 Casks so looking forward to seeing how it performs over the next 5 years, could be the start of something different from Stocks and Shares !!!
Absolutely professional, knowledgeable and all round excellent service from Shane which made making investments and diversifying my portfolio a lot easier and reassuring.
Thanks Shane.
I was unsure whether this investment was for me but my concerns were quickly answered and I am hopeful that I have made the correct decision to purchase whisky casks
My broker George was excellent throughout the process of obtaining shares in whiskey, explaining every aspect involved concisely. The eventual signing was fairly simple and George was available at all times to answer any queries. Payment was easy and clear what you were buying with examples of the final certification available before final purchase. Once the shareholder portal is fully functional it will be in my opinion, faultless.
At first I was a bit insecure about how everything worked. But when Max called me he explained everything very well. Afterwards I was confident that Max was my man to work with. And I'm glad I did!
I received comprehensive and helpful service from VCL - in particular from Max Carpenter. All my questions were answered and I decided to invest - I now wait and watch for my Whisky to (hopefully!) "grow" over the next few years. Many thanks Max😊
Max is a lovely guy, very knowledgeable, gave us great advise, informed us of the pro's and con's and we would not hesitation in going back to him, when we are in a position to purchase some more whisky.
Max has been a great help throughout my research and decision to invest. He’s been very informative, open and honest throughout. I’m happy with my investment & have confidence that the return will be strong. Thanks for your support Max.
Max carpenter was very approachable and cool headed when the link to buying the whisky casket wasn't working.
All information was delivered in constructive, processing, and nice manner.
I have recommended the company and him to other friends of mine.