Still early days as I only recently invested in Whisky casks. But so far I have found the process relatively straight-forward, and found Shane approachable & easy to deal with.

Mr Benjamin Lancaster got in touch after an email enquire. He was pleasant and explained the proses without fancy jargon or pushing you into buying. After the weekend with a planned call he came back with on offer after my concern of leaving myself short of cash. I was then happy with his offer and signed up.

Shane blends friendliness and professionalism, delivering a good balance and generating a very good rapport . We are first-time investors, so his patience and significant time-investment were very welcome. He answered all questions as comprehensively as I could have wished. He was proactive, but not pushy, and was receptive to comments on the proposed portfolio of casks; with his help, we ended up with a range that we are comfortable meets our objectives and allows some flexibility. His excellent service-delivery has maintained subsequent to our investment. Highly recommended.

From start to finish George was extremely helpful and efficient through the whole process - great idea for a special birthday investment, and we are looking forward to sampling time!

Great service from start to finish from VCL. Ben was quick to respond to my enquiry and arrange a call to talk through my investment requirements. I was impressed with how easy Ben made the process, he listened to me and recommended a cask based on the value I was able to invest. The portal onboarding process was straightforward and clear; 24hrs and I am the proud owner of a cask. I’m looking forward to working with the VCL team in the future.

Without FCA oversight, it's always hard to take a leap of faith on investment opportunities. I would consider offering more easily-accessed concrete and verifiable proof, especially for the bank, who had many questions to ask. That being said, the wonderfully professional, passionate and informative staff made the process very easy and transparent. Good responsiveness, good digital access, good choice.

Shane was informative and professional, answered all my questions and made me feel at ease with the investment I made.

Very straightforward. George explained everything in layman’s language, which was perfect. He was friendly and professional and was able to answer all questions knowledgeably.

Splendid service

I worked with Ben to develop a well balanced portfolio with full documentation even though I have no real interest in whisky per say and this was solely for investment. I dare say he can speak equally well in both terms. Communication was always immediate, available and professional.

The expert advice and smooth service made this a great experience.

1st time investor re: Whisky but Shane explained everything in layman's terms and answered all questions. Transaction and comms etc also exelent. Will definitely use VCL as and when required.

Very pleasant, easy to understand and if you don’t they help. All with a bit of fun mixed in I enjoy starting my whiskey adventure. And my starter pack is very cool and unexpected got my thumbs up 👍( p.s but I haven’t had my returns yet)

Very easy to do all required no hard sell all was up to the buyer very professional sales person

George has been great through the process, patient with a very annoying customer like myself asking lots of questions and having to move timings and meetings etc. Explained everything superbly well and built trust which is key in an investment like this from the get go. I am very happy thus far with his advised guidance and hope to make further and future investments via George in the near future.

As a first time investor i was very impressed by the knowledge and professionalism of Shane. Will hopefully invest further in the future.

I recently had the pleasure of engaging with Shane from VCL Vinters and I must say that my experience with them, particularly with Shane, their investment advisor, was outstanding. Shane's expertise and ability to explain investment opportunities made the entire process of starting my whisky investment journey seamless and enjoyable. From the moment I reached out to VCL Vinters, Shane was prompt and responsive, displaying a genuine interest in understanding my investment goals and preferences. He took the time to listen attentively, ensuring that he had a clear understanding of my objectives and risk tolerance. Shane's personalized approach immediately instilled a sense of trust and confidence in his abilities in his abilities as an investment advisor. I greatly appreciated Shane's transparency throughout the investment process. He carefully explained the associated risks and potential returns, highlighting their potential for growth and appreciation over time, which allowed me to make well informed decisions. Thanks to Shane and VCL Vinters' support, I confidently began my whisky investment journey. I highly recommend VCL Vinters to anyone seeking a trustworthy and knowledgeable partner. Shane's expertise and commitment to client satisfaction make him invaluable.

The entire process was straightforward and clearly explained by my broker, George. He made sure to answer any questions I had and arranged several calls to go through the process and set up everything. There was nothing more I could have asked him to do. The literature provided by VCL Vinters is informative and illustrates all the necessary information without overcomplicating or overloading. The portal is easy to navigate and an excellent system to keep all documents and information in one place. Overall, a considered and professional company with a wealth of expertise.

Shane was brilliant from the first call. very informative, answered all my questions and was very patient with me. very happy with the investment we did. highly recommended if you are interested.

Excellent customer care. Aaron contacted me shortly after i expressed interest and arrange a suitable time with me to go through all my queries as I was a bit unsure. After a very informative conversation and under no pressure I was ready to make my investment. I shall look forward to trying my samples, receiving my regular updates on my investment and maybe experiencing one of your tasting days