When it comes to customer service, this company is in a class of their own. Initially I wrote an email for an issue we had with our pool paint. I was contacted three times within 24 hours for clarification. At the time my wife had just suffer a stroke, was given assurance that my claim would stay open until my wife health would get better. Roughly two months later, I contacted customer service again. I received guidance, and clarification on how to properly paint our pool, I called a number of times as my thought weren’t always focus on my pool, the understanding I received was above and beyond what you would expect... These individuals define customer service. Thanks for the great service.
I can’t recommend this company or this product Highly enough. It is like no other paint. Your feet will love the almost sponge like feel! The customer service is like decades ago. You can call and actually get a human who cares about your concerns and takes as much time as necessary to answer every question. Michael restored my faith in American customer service!
INSTA-DRY - FAST DRYING CONCRETE FLOOR PAINT is a remarkable product. Its coverage is extraordinary owing to the percentage of solids in its formula. It flows on with ease, and self-levels leaving zero brush and roller marks. It is dry to the touch in just 3 hours, but as hard as nails. More than just a superior product, the transaction, shipping, and availability of true technical support were excellent. I have been applying paint for nearly 60 years and this has been my most gratifying experience.
We were a little unsure about going with epoxy.paimt for our pool, my wife did a lot of research and found this was the best way to go.
We had a great experience from the time we spoke with our customer service rep Mike who was fantastic through the whole.process especially when taking the time to explain the process since I am quite the novice. I was able to paint the whole pool in 1 day with the help of my grandson, and another day to apply the second coat with the help of my daughter. The application was easy but you want to.make sure you have a second person helping since the paint sets fast, I painted most of the pool myself, my grandson and daughter concentrated on the steps which was a big help. The reason I say 2 people is that you can have one person mixing and helping apply because the time given goes quick and if it's hot out the set time is faster, thua recommending the 2 people. I can say without a doubt that the pool looks fantastic and Supreme Paints does not disappoint with their product. Also my pool is.over 30 years old and was poorly taken care of until we bought the house. So hopefully I won't have to be painting the pool again for many many years. Thanks again to Mike and Supreme Coatings. Keep up the excellent work!
I just finished refilling my pool after completing an epoxy paint system and couldn’t be happier with the results!! The two part kit was easy to use and was spot on with the square footage estimate. As with any DYI project, preparation is everything- the step by step instructions provided were easy to follow, the process was straightforward and the results speak for themselves. If your like me and really enjoy the feeling of accomplishment after taking on a big project, then don’t hesitate to tackle this one. Just be sure to follow the instructions, take your time, and not rush the wait times.
No problems whatsoever, friendly advice and knowledgeable staff. Paint arrived quickly. Will do business with them again.
I will start the review by saying we have a 60 year old concrete swimming pool that over the number of years had rubber paint and converted oveer to a 2 part epoxy paint. This epoxy paint worked beyond expectations. The primer infused 2 part epoxy was far easier to work with using disposible brushes and rollers made clean up a "breeze". the paint held as if covered with iron. Also, highly appreciated was all the information and advice provided when needed. "Great paint & great company".
I have used 2 other brands of pool paint with MISERABLE results. They peel off after one season, chip flake, and loose their luster. Supreme paints are SO MUCH better. It holds up well to the pool chemicals and the hot sun. It is a little pricey, but, WORTH EVERY PENNY !
The best of the best.....I don't know what to say...easy to use look beautiful an very reasonable price. 500sf estimate from one CO.. 8000 dollar. I finish for 700Thank you
i been using epoxy coatings for about 30 years n i never used a coating with built in primer . i was surprise how well it work , the sales rep mike is very helpful n very knowledgeable about there products .my poolnever look so good before u go some were ells try this product first
Set all your doubts and fears aside. "Platinum Ultra" pool paint has been engineered for ease of applicaton. My 10 x 32 pool was epoxy painted over twenty years ago, so I power washed it, then sandblasted it, and power washed it again. Because the paint is time sensitive and I am over 76 years old, it was necessary to tape off all the ceramic tile making it possible to paint and remove the tape at the same time. Because of the high viscosity, the paint did not bleed under the tape producing a razor sharp line all the way around. Twenty four hours later I finished painting the remainder of the pool mixing three batches. One thing more: this is a good company with a good product. Stephen is a true professional with a heavy technical background as I'm sure all your employees are. If you are working by yourself and beginning to wonder, these guys have all the answers. In today's world that's a real blessing. Richard Johnson Myrtle Beach, SC
I’m happy. I painted my basement floor with the Buttercup yellow paint. It was the perfect yellow, not too bright but warm and sunny. I had questions about the prep and called several times, getting friendly, helpful answers. The paint went on easily and it looks smooth and perfect. The paint arrived quickly and well packaged. Like I said, I’m happy,
Every time we have ordered from Supreme Paints and Coatings we have had a great experience with their products and from their customer service team. We can highly recommend them.
I am elated to have been able to work with such an efficient and easy product! (Platinum ultra, 2 part epoxy pool paint in white) My pool looks like satin and the water sparkles! The ease of use only to be rivaled by the kind and knowledgeable employees, that guided me through the process even from ordering day. If you’re doing any sort of remodel, gift yourself speaking to the humans at Superior Paints and Coatings! My project was a nightmare that started out as a descaling and acid wash and turned into removing a crumbling vanity layer of plaster demo. There was nothing simple or easy about it as I couldn’t afford the luxury of sandblasting. I anticipated having to maneuver finalizing that labor of love with some sort of complicated application of epoxy paint. The instructions are simple and the product is like the smoothest silk, and does NOT chew through the rollers. I whole heartedly believe this is the best product on the market, - run don’t walk- don’t hesitate in your decision to purchase!! (Product was recommended to me by a professional in technological development in the oil and gas industry- someone with a lot more experience in coatings than say, myself.)
Great product. Super friendly and knowledgeable staff. Fast shipping, great directions. Used their Platinum Ultra paint. Followed directions and the pool looks awesome! Great company, great product, excellent results! Great experience. I highly recommend!!
Could not be more satisfied with the product and service! The almond color was exactly what we wanted. It looks like a sandy Florida beach. We used it on our Lanai floor in Estero Florida.
5 star product that works great