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4.8 / 5
  • 56Reviews
  • 10 / 10Recommend
  • 9.6 / 10 TrustScore

JodyAlbright

Verified Buyer

Aug 04, 2020

Love the credit union. Everyone is very helpful and always answers the phone quickly and help. The reason for only four stars today, I'm extremely frustrated with the website. I've been locked out and its after hours. I can not get the website to send me an email to reset the password. It tells me I'm locked out and to go to another link and I can't get anywhere. There should be an easier way to unlock your password after hours.

Keith Krygielski

Verified Buyer

Jul 09, 2020

Member for 30+ years. Extremely satisfied with all aspects, except the recent change to automated tellers. "People Caring About People"? This seems like just a means to save a buck or two. In my experience it is slower and more frustrating. Also far less sanitary with everybody touching the same screens over and over. I miss the personal touch of face to face interaction.

Rebecca Walters

Verified Buyer

Jun 30, 2020

great credit union excited for the Perrysburg branch to open

Disappointed

Verified Buyer

Jun 29, 2020

I'm really torn about this rating. Up until the lobby was closed and we needed to do the drive thru I would have given a 5 star rating and a 10 to recommend to my friends. I've been a member for 30+ years and this is the first time I've been disappointed. I recently needed a large sum of money and wanted to get hundred dollar bills. The drive thru machine can only give up to fifty dollar bills per the associate. I wasn't looking forward to carrying around a wad of fifty dollar bills.

West

Verified Buyer

Jun 08, 2020

Your website is slow. Cuts you off in the middle of transaction. Ever since you changed your system the website is awful. The people that answer the phone are always nice and helpful when I've had questions. That is not my problem. Just the website.

les c

Verified Buyer

May 16, 2020

great service make you feel like family.

Herbert L Stone

Verified Buyer

Apr 30, 2020

Love it Great Bank

Jackie Foggy-Robinson

Verified Buyer

Jan 31, 2020

Sun Federal Credit Union is the BEST credit union around northwest Ohio. I was with Focus Credit Union for years, and I switched. Let me tell you..best thing I did all of 2019. Thank You

Deborah James

Verified Buyer

Jan 03, 2020

I have this Oxford branch before and after retirement continually. I am very satisfying and trust SFCU.

Cora P Barlow

Verified Buyer

Jan 02, 2020

I opened my account at SFCU when they first opened and have been a member ever since. The service is wonderful at all of the branches that I use. When my son was in the military for 25 yrs he was able to use the service also when he was deployed. SFCU for me is better then any bank. I am so happy that I still am able to use them even after retirement.

Mike Smurr

Verified Buyer

Jan 02, 2020

Best bank ever. Great service, always friendly. I will keep them forever.

Doreen Dickinson

Verified Buyer

Dec 03, 2019

I've been a member of this credit union since 1975. They've been my financial support through home ownership, home repair, car purchases, credit card account, personal loans, etc. And my grown children have always banked with SunFedcu. Thanks SunFed for a lifetime of great services.

Duraging

Verified Buyer

Nov 15, 2019

Fast and great service.

Antonio Bousono

Verified Buyer

Nov 12, 2019

Friendly, very professional, staff

Jonathon Rains

Verified Buyer

Oct 25, 2019

Awesome bank friendly people

Robin Cox

Verified Buyer

Oct 24, 2019

Banked with for years great service

Angie LaPlante

Verified Buyer

Oct 06, 2019

Always a great experience from cashing a check to applying for a loan. Member since 1996. I think the new bank on Reynolds Rd is state of the art. I went in and realized at the time they do not have a teller at a desk. . They have a couple of TV monitors that you approach and tap on in order for a live teller to come up on the screen. It was a fast and easy way to bank.

Jerome Harmon

Verified Buyer

Sep 27, 2019

Love Sun Federal they give me the loan I need for my house and they just all around better then any bank I been to they treat you like family

Tashiyanna Harris

Verified Buyer

Sep 20, 2019

Great place to bank!

Buffy Mccarley

Verified Buyer

Sep 13, 2019

They are the best. The staff is so courteous and respectful. They really make you feel that you matter. I will be banking with them for a very long time.