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4.8 / 5
  • 74Reviews
  • 10 / 10Recommend
  • 9.6 / 10 TrustScore

nancy starcher

Verified Buyer

Aug 23, 2022

Very good service!!

Kathleen VanCamp

Verified Buyer

Aug 04, 2022

SFCU have the most friendly staff. It’s different from other institutions who say “Hi there”. It’s more of a friendly “Hello, how are you doing today “. You feel that they are just one of your friends.

Clay Symington

Verified Buyer

Jun 28, 2022

From my first savings account almost 20 years ago to my first mortgage Sun Federal has been there every step of the way with knowledgeable and caring team members who live out the mission of "People Caring About People" every day they come to work. Sun Federal has served my family well for over 35 years and I know they will do the same for you!

Jacq

Verified Buyer

Jun 09, 2022

Have been with this CU since 2009 and I have never been dissappointed with their service!!!!

james

Verified Buyer

Apr 20, 2022

This company is heartless. I fell I’ll with Covid-19 and was hospitalized for months and they offered no forbearance for my credit card payments nor would they offer any accommodations after I brought the account current

kathryn wanenchak

Verified Buyer

Dec 09, 2021

Due to pandemic both of our children's weddings were moved to this year Oct 23 & Dec 4. Not realizing how fast the invoices were coming in at the last minute we quickly saw an immediate need in increasing our line of credit. Thanks to Ramone he made this possible-all in same day- alleviating lots of stress!! He is on top of his game! Thank you Thank you. PS we have been members for 35+years. Love the rewards program as well.

Loretta Street

Verified Buyer

Nov 27, 2021

Been a member here for close to 50 years, would not use any other bank. Staff are friendly, helpful, willing to listen.

linda

Verified Buyer

Oct 17, 2021

Great customer service

Gary R.Handy

Verified Buyer

Oct 16, 2021

I’ve learned over many many years,as they say,”The only bank (credit Union) I’ll ever need” Really,it’s that simple,give it a shot and you’ll agree. Whether you purchase a hat or a home,that’s the place to go.

Yvonne Yon

Verified Buyer

Oct 16, 2021

My mother banked with Sun Federal for over fifty years, now I understand why. Great customer service still exist at this institution! I’m proud to be a member because it’s a blessing and a privilege. The staff is professional, friendly and helpful. I’m never leaving.

June Caison

Verified Buyer

Jul 15, 2021

I Love the Staff very Nice.

Ray Matticola

Verified Buyer

Apr 20, 2021

Extremely helpful and knowledgeable employees. Quick service.

eileen

Verified Buyer

Mar 02, 2021

Sun Federal is great, close to perfect. Helpful professional knowledgeable employees. I would give 5 stars except for the frequent shut-down of the web site.

Soon Wilson

Verified Buyer

Mar 02, 2021

A Wonderful bank to have that serves members without hidden fees!

Arlene Hayles

Verified Buyer

Feb 15, 2021

I have been a member since 2015 and I appreciate the staff's attention to detail and quick response in solving the issue/concerns. I like banking at Sun federal!!.

Robert Sintobin

Verified Buyer

Jan 21, 2021

I appreciated the ease and speed of getting a car loan. Thank you Jason

Carol McGowan

Verified Buyer

Jan 04, 2021

Fantastic Credit Union. Great employees that go out of their way to be of assistance. They certainly are people caring about people.

Jamie H. Kelly

Verified Buyer

Dec 06, 2020

member for 40+ years. services and personnel have only gotten better through the years. congenial, professional, and excellent customer service i have found them to be and have every time.

Janice Porter

Verified Buyer

Dec 05, 2020

I've been a member of Sun Fed for approx 25 years. They are awesome!

JodyAlbright

Verified Buyer

Aug 04, 2020

Love the credit union. Everyone is very helpful and always answers the phone quickly and help. The reason for only four stars today, I'm extremely frustrated with the website. I've been locked out and its after hours. I can not get the website to send me an email to reset the password. It tells me I'm locked out and to go to another link and I can't get anywhere. There should be an easier way to unlock your password after hours.