Items ordered had to be shipped from two different locations but was not indicated at time of order. First item arrived not in a shipping box but in its retail parking box which is not designed for such use. Item had busted thru the box and had been taped back up by UPS. Not sure if it even works at this point. Second item has yet to arrive.

Great product. Awesome response time for shipment

My order was incomplete. I have emailed and have not heard anything back yet.

You should change the color of the bag on display because I received a total different one 👎🏻

Quick shipping and the Black matte block bottom bags are really specialty coffee! We love them

I've ben waiting for 2 exactly weeks for a price quote on 8000 bags from Anthony. This isn't the first time I haven't received a response from him. I emailed Marcy on Friday the 13th, telling her i was waiting on a price quote from Anthony since the 3rd, thinking she would push him along, butthat didn't happen.

great company

The bags have been a hit! The color is even better than the pictures showed. Will order them again sometime next year.

PBFY is new packaging supplier for my business, and the packaging was faulty. While they responded quickly and professionally my reputation was scarred with 'leaky' packages of salsa on my accounts shelves. I'm still reeling from this. I hope to have better results with lot of packaging and will improve the rating score at a later date. Butch Craft Western Spirit Salsa Co Denver, CO

site was easy to use and navigate, products are as good as expected, and shipped quickly. I had trouble finding the tracking info, but that was likely due to user error on my part.. I then received a call from my sales guy Mike. He was incredibly informative and easy to talk to. I look forward to working with you moving forward

The best packaging company, quick service, my packaging arrived sooner than expected. Spoke with one of their staff and she was courteous and professional, she even offered to take my order on the phone. Love this company, will definitely order from them again.

Very nice

I am a very satisfied customer. The order was fulfilled and I received my pouches in less than a week.

Very happy with the product. Very happy with the fast shipping. Very happy with the customer service rep that answered my questions on the phone. Was nice to be able to call a company and speak with a real person. Have become a customer for life. We are in the process of changing over all of our brands to your packaging.

Neer recived the order!

You should not take money for products you don’t have . Absolutely dishonest

Delivered on time, great variation of products and easy to navigate through website.

My package has not arrived

Great selection. Just a technical issue where I'm unable to reset my password. The reset link uses email.pbfy.com and the domain does not resolve.

While my service rep does whatever he can to help speed things along orders always take a month to receive. Your website says "Only 10 – 14 days are needed to print, inspect (QC) and ship the average minimum order." In reality, it always takes a month or more to receive my printed bags.