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4.4 / 5
  • 735Reviews
  • 9 / 10Recommend
  • 8.89 / 10 TrustScore

Dylan W

Verified Buyer

Sep 16, 2021

Great product quality and offerings.

Response from PBFY Flexible Packaging

Sep 16, 2021

Hi Dylan, Thank you for the review. Quality is always our top priority and we offer what we think our customers want. Glad it works for you.

Kavita R

Verified Buyer

Sep 15, 2021

Great service. Fast shipping.

Response from PBFY Flexible Packaging

Sep 16, 2021

Hi Kavita, Thank you for the review. Appreciate the compliment about great service. That is what we always want to hear. Looking forward to future opportunities.

Cassandra T

Verified Buyer

Sep 10, 2021

Super fast shipping!

Response from PBFY Flexible Packaging

Sep 16, 2021

Hi Cassandra, Glad you noticed. Thank you for the opportunity.

Bryan R

Verified Buyer

Sep 02, 2021

The service is always fast, accurate and shipped very quickly!!

Response from PBFY Flexible Packaging

Sep 03, 2021

Hi Bryan, Thank you for the review. Sounds like we hit the mark. Looking forward to our ongoing relationships.

Kristoffer L

Verified Buyer

Aug 21, 2021

Easy ordering, fast shipping!

Response from PBFY Flexible Packaging

Sep 16, 2021

Hi Kristoffer, Thank you for the review. Having the ability to log in whenever it is convenient for you and having us ship out right away is a plus. Glad you noticed.

Matthew D

Verified Buyer

Aug 20, 2021

Awsome- Thanks Mike P!

Response from PBFY Flexible Packaging

Sep 03, 2021

Hi Matthew, Great to hear!

Xue L

Verified Buyer

Aug 06, 2021

i love it that samples are available. saw the samples and was able to make the right order. very satisfied!

Response from PBFY Flexible Packaging

Oct 04, 2021

Hi Xue, thank you. Yes, you hit the nail on the head. We provide free samples to make sure you get what you want!

Zack K

Verified Buyer

Aug 01, 2021

Extremely fast shipping and friendly customer service; the reason we switched from SBD. And the bags are great. Thanks!

Response from PBFY Flexible Packaging

Aug 02, 2021

Thank you for the great review Zack. We are glad you are happy with the bags and that you made the switch!

John Q

Verified Buyer

Jul 27, 2021

๐Ÿ‘

Josh S

Verified Buyer

Jul 26, 2021

Great customer service with explaining their product and even shipping extra samples to show the difference between the bags. Great on following up and ensuring customer satisfaction.

Response from PBFY Flexible Packaging

Jul 26, 2021

Thank you for the great review Josh. We appreciate your continued business.

Michael K

Verified Buyer

Jul 25, 2021

These bags are junk. We order from you all the time, we have over 250 bags that the tin tie is either crooked or not centered. When we pull the tin tie off to try to correct it tears the bag. We deserve a refund!!!!!

Response from PBFY Flexible Packaging

Jul 26, 2021

Mike, We are so sorry to see this. We will contact you to ship out replacement bags.

Vasilios G

Verified Buyer

Jul 24, 2021

really like the quality of the bags and how fast they shipped.

Response from PBFY Flexible Packaging

Jul 26, 2021

We appreciate the great review and your continued business.

Matteo W

Verified Buyer

Jul 21, 2021

The customer service so far has been exceptional, which is one of the biggest reasons why I have chosen to buy from y'all as opposed to the other options out there. I understand that I am a small customer, so being attentively taken care of is the sort of practice that is going to ensure my loyalty as my business and purchases from you both grow larger.

Response from PBFY Flexible Packaging

Jul 26, 2021

Thank you for the five star review! We look forward to your continued business.

Dave K

Verified Buyer

Jul 19, 2021

Great product, customer service and quick delivery!

Anson Chu

Verified Buyer

Jul 14, 2021

The bags were mostly as expected. However, was disappointed to see that the gas valve is on the same side as the resealable zipper. I consider the "front" to be the same side as the zipper, where I would like to apply a large label. But a large label would cover the valve. EDIT: Was contacted by customer service and informed that valve placement can be customized, but cannot be returned if so.

Response from PBFY Flexible Packaging

Jul 17, 2021

We are able to valve on either side of these bags. Your sales representative has reached out to you. Thank you

Patrick E

Verified Buyer

Jul 14, 2021

I Like the bags

Response from PBFY Flexible Packaging

Jul 17, 2021

Hi Patrick, Glad you like the bags. Let us know if there is anything more we can help you with.

James M

Verified Buyer

Jul 14, 2021

Fast shipping, always packaged well, and great price. I get updated of shipping and deliveries from purchase to product in hand.

Response from PBFY Flexible Packaging

Jul 14, 2021

Thank you for the great review James we appreciate your business.

Shannon B

Verified Buyer

Jul 14, 2021

The website is easy to use. I love free shipping and am happy to buy two boxes of the products I use to qualify.

Response from PBFY Flexible Packaging

Jul 14, 2021

So glad you like the website and we appreciate your five star review.

Alexander C

Verified Buyer

Jul 11, 2021

Great quality bags overall

Response from PBFY Flexible Packaging

Jul 14, 2021

Thank you for the 5 stars we appreciate your business.

Leonard B

Verified Buyer

Jul 06, 2021

I am still having issues with the one-way valves. We had several bad batches and now even when we get a "good" batch, we are discarding one out of every 15 or 20 bags because they don't vacuum hard.

Response from PBFY Flexible Packaging

Jul 14, 2021

We are deeply sorry for the valves. We have sent your replacements and look forward to your next review.