PBFY Flexible Packaging logo
4.4 / 5
  • 742Reviews
  • 9 / 10Recommend
  • 8.89 / 10 TrustScore

Kiana

Verified Buyer

Jul 20, 2016

Very SimpleShopping was easy on the website. I found it easy to decide on a bag with the pictures displayed along with weight information .

Response from PBFY Flexible Packaging

Aug 31, 2016

Hi Kiana! We know that it’s hard work running a business and don’t think it should also be hard work to get the supplies you need to do so. We’re glad that you found shopping on our site easily manageable and that you like the products that you picked out. We hope they serve you well and that you’ll come back and let us help you out again! Thank you so much Kiana.

Stephen

Verified Buyer

Jul 11, 2016

Great productI love using the products from PBFY for packaging my specialty coffee. Consistently excellent in quality, customer service.

Response from PBFY Flexible Packaging

Jul 12, 2016

Thank you, Stephen! We're so happy to hear that our packaging works so well for your business. We hope to be your supplier for a long time!

Terri

Verified Buyer

Jul 09, 2016

Great Company!My order arrived quickly. Product was of great quality! They will be my supplier for all my larger ziplock bags.

Response from PBFY Flexible Packaging

Jul 12, 2016

Thank you, Terri! You're a great customer and we're a great company, so we're a great match! Looking forward to doing more business together.

Daniel

Verified Buyer

Jul 09, 2016

Great Products, Fast shipping, organizedWould reorder

Response from PBFY Flexible Packaging

Jul 12, 2016

Thank you, Daniel! We're looking forward to your next order and be sure to use any coupons we've sent out or offered that will save you money.

Page

Verified Buyer

Jul 04, 2016

Excellent products, thanks!Great products at a fair price. Always quick delivery. Thank you!

Response from PBFY Flexible Packaging

Jul 12, 2016

Thank you for the review, Page! It's very appreciated. Hope to work with you again in the near future.

Melissa

Verified Buyer

Jun 27, 2016

As expected!Great quality and got them as expected! Will most definitely reorder.

Response from PBFY Flexible Packaging

Jul 12, 2016

Thank you for the review, Melissa and that's great to hear that you'll be reordering from us! Be sure to take advantage of our frequent discounts and coupons we email out each month. Looking forward to a long relationship with you.

Mike

Verified Buyer

Jun 22, 2016

Great timingReceived everything I had ordered in a prompt and timely manor.

Response from PBFY Flexible Packaging

Jul 12, 2016

Glad to hear your products arrived on time, Mike! Thank you for the review and letting others know about your experience.

Kauakilihuneonalani

Verified Buyer

Jun 15, 2016

Great ServiceOrdering online was easy, and delivery was done very efficiently and came one day ahead of scheduled date. Good Job PBFY!

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you! Appreciate the feedback! Thank you for your business.

Drew

Verified Buyer

Jun 12, 2016

Nice productYour stand up pouches are consist and great quality. I will be buying more soon.

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you, Drew! Appreciate the feedback! Thank you for your business.

N Bhat

Verified Buyer

Jun 12, 2016

Fast and Courteous ServiceWhen I first phoned the sales person was very helpful to select my product. Then I went on line and ordered. Fast delivery as promised.N Bhat

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you! Appreciate the feedback! Thank you for your business.

Julie

Verified Buyer

Jun 10, 2016

Wonderful products and great serviceI have nothing but good things to say. My order arrived on time and complete. No backorders....yeah! I will be ordering again soon

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you, Julie! Appreciate the feedback! Thank you for your business.

OmFoods

Verified Buyer

Jun 09, 2016

Always quick and great service!Always quick and great service!

Response from PBFY Flexible Packaging

Jan 25, 2017

Awesome! Appreciate the feedback! Thank you for your business.

H&H Coffee Cimpany

Verified Buyer

Jun 02, 2016

Satsified CustomerAlways a pleasure to do business with

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you! Appreciate the feedback! Thank you for your business.

Amy

Verified Buyer

Apr 01, 2016

Poor quality and worse customer serviceWe were provided incorrect product information by a PBFY customer service rep and then charged to return poor quality product that did not come close to meeting our clients' needs. Representing more than 600 past and present food and beverage clients as an executive packaging designer, I can only recommend providers of quality products with good customer service practices. I would not reccomend PBFY or their products to any of my clients.

Mark

Verified Buyer

Mar 29, 2016

Overall we're very happy with your customer service. Especially happy when you're able to ship to us in TN from KY. Save shipping.Thanks for the good service1

Response from PBFY Flexible Packaging

Jan 25, 2017

Thanks, Mark! Appreciate the feedback! Thank you for your business.

Suzan

Verified Buyer

Mar 22, 2016

stand up pouchesThey keep in touch with you and my boxes always come fast!

Response from PBFY Flexible Packaging

Jan 25, 2017

Thanks, Suzan! Appreciate the feedback!

Laura

Verified Buyer

Mar 21, 2016

Never have any problems with my ordersI order quite often for my business and have never run into a problem with this company. Wish shipping was faster but it comes from far away and I don't want to pay for 2 day or overnight so I use ground.

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you, Laura! Appreciate the feedback! Thank you for your business.

Heather

Verified Buyer

Mar 21, 2016

Great serviceProduct arrived on time and in good condition. Our product choices fit our needs and are high quality, very attractive, and easy to fill.

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you, Heather! Appreciate the feedback! Thank you for your business.

Jennifer

Verified Buyer

Mar 08, 2016

Excellent customer service and follow upEasy ordering w/ friendly staff. Product arrived quickly and order was complete.

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you, Jennifer! Appreciate the feedback! Thank you for your business.

Mark

Verified Buyer

Mar 03, 2016

AwesomeThe products I needed and service I got were spot on. Plus they offer more than I expected which is good for my future needs.

Response from PBFY Flexible Packaging

Jan 25, 2017

Thank you, Mark! Appreciate the feedback! Thank you for your business.