Joshua Merrill

Verified Buyer

Oct 02, 2019

PBFY does an excellent job of not only providing great products at a very competitive price, they also have top notch customer service! I love our whole bean coffee packaging! I plan on using PBFY for as much as I can!

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Johnny Escobar

Verified Buyer

Sep 24, 2019

Great quality

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Bok An

Verified Buyer

Sep 19, 2019

Ordering online is easy…. Website is well organized. However dealing with your customer service department for special order is a nightmare! It will be nice and efficient is someone can actually call and give a personal service.

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Marco Menin

Verified Buyer

Sep 11, 2019

Completely satisfied.

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Jeffrey Righter

Verified Buyer

Sep 10, 2019

Thought things were ok. I received a call saying the order proceed twice and a refund was being issued. I just booty my credit card statement and i was charged twice, no refund. So now i have to chase down the refund and waist valuable time.

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Lisa McCready

Verified Buyer

Sep 03, 2019

I am a returning customer and PBFY service levels and shipping response times have always been better than most. Great ordering experience, I recommend!

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Andrew Steinberg

Verified Buyer

Aug 19, 2019

I think that it is deceptive that the product page for the tin tie bags states that there is Free Shipping for qualifying orders of $550 but you need to click through to the fine print to find out that it does not apply to the tin tie bags. It would be much more clear if the Free Shipping information did not appear on product pages for which is does not apply.

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Christopher Bayer

Verified Buyer

Aug 15, 2019

every thing was as ordered and arrived very fast!

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Jerry Hegarty

Verified Buyer

Aug 04, 2019

Outstanding service and products, great support too !

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Dustin Benes

Verified Buyer

Aug 01, 2019

Waiting to hear back from someone regarding labels

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Sabrina Ali

Verified Buyer

Jul 24, 2019

Great sales rep and customer service

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Response from PBFY Flexible Packaging

Jul 24, 2019

Hi Sabrina! Thank you for your kinds words. Happy to be able to take care of our customers. Thank you choosing PBFY!

William Clark

Verified Buyer

Jul 21, 2019

Had a great experience at PBFY. Their selection is amazing and their prices are good. I will be purchasing my bags from them from now on.

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Juan Arroyave

Verified Buyer

Jul 19, 2019

Great support and I received the order sooner than expected

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Response from PBFY Flexible Packaging

Jul 19, 2019

Thank you Juan! Glad we have met and exceeded your expectations. We hope the product works out and to continue being your source for bags. Thanks for Choosing PBFY!

Cia de la Mar Dulce Cafe Las Flores

Verified Buyer

Jul 17, 2019

Excellent service but need to improve on communication.

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Response from PBFY Flexible Packaging

Jul 18, 2019

Hello and thank you for your review! We appreciate any and all feedback. A CSR will be in touch shortly to get more information on how we can improve on communication. Thank you!

Eric busuttil

Verified Buyer

Jul 09, 2019

I was lucky enough to run into you guys in Boston at the SCA Conference. You guys rock!

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Preetinder Bhullar

Verified Buyer

Jul 05, 2019

Please Replies to mails

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Response from PBFY Flexible Packaging

Jul 08, 2019

Hello Preetinder. I am sorry you haven't had a response. A CSR will be emailing to see who you are trying to reach, to ensure the emails are going through. Thank you for notifying us.

Robert Pirie

Verified Buyer

Jul 04, 2019

It was amazing.

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Response from PBFY Flexible Packaging

Jul 05, 2019

Thank you Robert! Glad to hear it, especially when our customers are equally amazing! Thanks for choosing PBFY!

Elaine Shadid

Verified Buyer

Jun 27, 2019

Very easy to order. I am very pleased with the quality of the bags. Bags are strong and thick to keep my spice fresh. perfect size. Love the professional look.

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Response from PBFY Flexible Packaging

Jun 27, 2019

Hi Elaine! Thank you so much for the nice review. We are happy to hear our products and service are living up to your expectations. We look forward to continue to work with you.

Michael DeJoseph

Verified Buyer

Jun 19, 2019

Good price. Shipping cost is only downside to purchase. I have bought from Amazon & always get free shipping.

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Chaim Gross

Verified Buyer

Jun 13, 2019

Very good customer service. Fast and reliable.

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Response from PBFY Flexible Packaging

Jun 17, 2019

Hello Chaim. Happy to see the positive review. Thank you so much! We look forward to continue to service your needs.