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4.7 / 5
  • 3695Reviews
  • 10 / 10Recommend
  • 9.49 / 10 TrustScore

LANI RICHARDSON

Verified Buyer

Aug 27, 2023

At first I was only giving you4 stars but I changed my mind and made it 5 the reason for that was I would keep getting texts for the same stuff over and over. Other then that it was good.

David Cox

Verified Buyer

Aug 22, 2023

At times I was confused by the process, due to multiple emails. I also had to change my representative with your firm, as my first representative appears to have left the company. After that things went smoothly. So, unfortunately, a 4 rather than a 5.

Response from OpenRoad Lending

Aug 23, 2023

Hi David and thank you for your feedback and I am sorry about the confusion.. Our system keeps detailed notes on all communication we have with our customers so I will be sure to look at your deal and communicate with our team so we can do better next time. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team

Denise Gross

Verified Buyer

Aug 22, 2023

I had a very good experience with OpenRoad Lending, everyone was very Professional and knew they job which I really appreciate.

Patricia McDonald

Verified Buyer

Aug 22, 2023

I can't thank you enough for helping refinance my loan to lower my payments I have been telling every one about your finance company. Thank you very much Patricia McDonald

KIMBERLY NEFF

Verified Buyer

Aug 22, 2023

Very friendly and helpful during the whole process. Would recommend open road leading to anyone needing to refinance and a better interest rate.

PATRICK JEFFERSON

Verified Buyer

Aug 20, 2023

Communication throughout the entire process very good. I was skeptical at first however, very efficient and timing process.

CELESTA GAVAGHAN

Verified Buyer

Aug 17, 2023

Great customer service!

Leroy Embry

Verified Buyer

Aug 16, 2023

I would have gave a full five stars but I was told I would get a 10.9% interest rate instead I got a 15% interest rate kind of not what I was promised from the beginning

Response from OpenRoad Lending

Aug 18, 2023

Thanks for your comments Leroy and sorry about the rate difference. Sometimes when the initial approval is generated the final rate can change based on the specifics around the vehicle and how much is owed on the old loan. We appreciate your business and hope that the money you are saving every month will help to make up for the difference. Thanks again from the OpenRoad Auto Loan Savings Team.

Tierra Brant

Verified Buyer

Aug 16, 2023

I appreciate the thorough and fast refinance process. The officer I worked with was very helpful , and did an amazing job walking me through the process.

ROBERT GATES

Verified Buyer

Aug 16, 2023

The process was easy and Meagan was very helpful.

Kevin Warren

Verified Buyer

Aug 15, 2023

Very easy process

BARBARA CARMONA

Verified Buyer

Aug 15, 2023

Rep was Very helpful navigate threw the challenges of completing applications & what information was needed clearly.

Nikki McPherson

Verified Buyer

Aug 15, 2023

Ray to do and work with them

JANET OHEARN

Verified Buyer

Aug 14, 2023

Awesome! Open Road takes the rime to listen to your personal needs.They offer guidance all through the loan process. Which,not being computer savvy, is what I needed..They were always there to explain, and offer options, about how to go through the process of the loan..I very much appreciate! And, a lower rate...Sincerely, Janet

MATTHEW COSTINE

Verified Buyer

Aug 14, 2023

Great experience

Harrison Waraftig

Verified Buyer

Aug 14, 2023

They handled my loan quickly and efficiently. I have puke highly recommend this company to anyone

Donald Isley

Verified Buyer

Aug 10, 2023

good job

CONNIE KIMBER

Verified Buyer

Aug 09, 2023

Fast, friendly service

Dominique Mayo

Verified Buyer

Aug 09, 2023

My representative Jenna Canales was great. She was very helpful, respectful and knowledgeable. She made the transition smooth and easy and I would recommend open road to family and friends in the future

Johnnie Rogers

Verified Buyer

Aug 07, 2023

very good