The process went well and Kimberly Wood was helpful from the start.She kept me informed and answered my questions and addressed my concerns in a timely manner. She made me feel that the successful completion of the application was as important to her as it was too me. I was pleased at the savings they were able to provide to me.
Thank you
Keith Glasel
Excellent company with a very kind and caring staff. Everyone there went out of their way to make sure I was satisfied with the process of refinancing my truck and made sure I understood everything that was going on.
I highly recommend this company if you want to save money on your car loan.
After a little glitch, my experience with Open Road lending was great. They kept in contact with me and walked me through every step of the application process. I would recommend to all my friends and family.
It took so long to get this done! I paid for over night service, really tried to get this done sooner even spending my on money to do so. Glad it's over now!
Thanks for your comments Jerry and I am sorry you didn't have a good experience with us. After reviewing you deal I can see that there was an issue with Notary stamp on one of your loan documents that contributed to the delay. I have discussed this with our head of sales so he can be sure to coach our team on how to do a better job next time. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team.