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4.7 / 5
  • 3697Reviews
  • 10 / 10Recommend
  • 9.49 / 10 TrustScore

Rhonda Eitel

Verified Buyer

Sep 15, 2021

Jan was amazing through the whole process (which took less than a day). Best experience I have ever had with car financing! Thank you Jan for all you did.

Perla Silva martinez

Verified Buyer

Sep 15, 2021

I wish i would have known about OpenLending alot sooner. They were not only able to save me $150 a month but i waa able to lower my APR DRAMATICALLY !! If you’re wondering if you should call them this is your sign , CALL OPENLENDING !!!

JENNIFER BARTGIS

Verified Buyer

Sep 15, 2021

Great customer service. Fast and easy process.

AGNES CARTER

Verified Buyer

Sep 15, 2021

Would recommend them to anyone

WILLIAM BRANSCOMB

Verified Buyer

Sep 15, 2021

My rep made everything seamless and easy. I saved a ton of money a month.

cathlina castillo

Verified Buyer

Sep 15, 2021

Adrian was very helpful and the process was quick! Thank you.

Myechia Reese

Verified Buyer

Sep 15, 2021

Great customer service! I would recommend OpenLending to anyone.

Bernice Ratcliffe

Verified Buyer

Sep 14, 2021

This was a wonderful experience with Bryce, the process was streamline and not difficult at all. Plus I am saving money

LaTasha Hall

Verified Buyer

Sep 14, 2021

Great service

CHOOK SMITH

Verified Buyer

Sep 14, 2021

Great business

Claudine Darling

Verified Buyer

Sep 14, 2021

Greetings: Thank you. Your professional help in getting me a new lower interest rate loan for my auto was great! Kristi was professional and also very truthful in letting me know exact and timely steps I need to take to get the loan processed. I would highly recommend OpenRoad Lending to anyone who needs a auto loan or needs to refinance their current loan to a lower interest rate. It's time to make your money count and interest rates are good now. Thank you Claudine Darling

Rosemary Garcia

Verified Buyer

Sep 14, 2021

Open Road Lending is a good company but when I asked for my Paid in Full letter some of the people were rude. I asked them to email it to me and they told me they would email it but it would take 7-10 business days to get. I was also told they were going to mail me the letter but still haven't received it. I called again and I was told I wouldn't get an email if I didn't request the form through customer service and I had already been waiting for the letter 8 days when they finally informed me. 10 days later I'm still waiting..

Response from OpenRoad Lending

Sep 15, 2021

Thanks for your comments Rosemary. Our system keeps detailed notes on all communication we have with our customers and after reviewing your deal I did not see the reference you are referring to. I will have one of our managers reach out to in the next day or two. Thanks again for your business!

Diane Hurley

Verified Buyer

Sep 14, 2021

The service was very professional and the staff was friendly and helpful!

Catrice Houser

Verified Buyer

Sep 14, 2021

Very easy and helpful

JERMAINE BROWN

Verified Buyer

Sep 14, 2021

Great service, great experience expedited thoroughly

John White

Verified Buyer

Aug 26, 2021

Bryce was excellent to work with and patient with receiving my paper work and answering all my questions. I was unaware Openroad sold my loan to Westlake. I received information in the mail and to resubmit my auto payment draft. It all work it out, I just didn't know. The loan details did not change.

Jeremy Mitter

Verified Buyer

Aug 25, 2021

The communication, well lack of communication is why I didn't give a higher rating. I would contact the representative I was working with and it almost always took at least a day if not more to get a response. The last time I tried to get a hold of her, I messaged her 3 times before I got a response.

Bernie Miller

Verified Buyer

Aug 25, 2021

they were very nice. and easy to work with made everything fast and simple

John Millen Jr

Verified Buyer

Aug 25, 2021

Cxx

Christopher Lartz

Verified Buyer

Aug 25, 2021

Thank you for getting us refinanced . It sure helped get the payment and interest rate down closer to where we want it to be .