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4.7 / 5
  • 3695Reviews
  • 10 / 10Recommend
  • 9.49 / 10 TrustScore

Julie Erlandson

Verified Buyer

Nov 02, 2021

OpenRoad Lending did help with lowering my car payment and everyone who helped during the process were excellent. I would recommend to everyone who is looking to refinance their vehicle

QUEENNY LOUIS

Verified Buyer

Nov 02, 2021

Great experience and very fast process. Thank you for helping me to lower my car payment!

TRELINEY WIGGINS

Verified Buyer

Oct 28, 2021

Overall good professionalism and customer service, BUT my husband and I were very disappointed when our interest rate went from 8.64 to 11.99 once my husband sent in his paystub. We were NOT notified that this COULD happen ahead of time and were quite disappointed. We were very excited about 8.64 and paying over $100 less. Please let your customers know ahead of time that their rate MAY change once you all receive the paystubs please.

Response from OpenRoad Lending

Nov 01, 2021

Thanks Treliney, I'm sorry that there was a miscommunication with our team. Our system takes detailed notes of all communications so I will be sure to review with our team so we can do better next time. Even though the savings were a little less that what you had planned for I still hope they come in handy each month and will help to make up for the miscommunication. Thanks again, we appreciate your business. The OpenRoad Auto Loan Savings Team

Diane Guinan

Verified Buyer

Oct 27, 2021

Easy and simple process.

Kamaria Winfield

Verified Buyer

Oct 27, 2021

The whole process was extremely convenient and fast! I’m so grateful to have worked with Nathan Cole; he made the process a breeze. Thank you, OpenRoad Lending

Ana Landaverde

Verified Buyer

Oct 27, 2021

Fabulous service!!

Mandy Howard

Verified Buyer

Oct 27, 2021

Communication on the staus of the loan could have been better, also documents has to be sent mutiple times, stating they were never received.

kimberly black

Verified Buyer

Oct 27, 2021

N/A

MICHAEL LAMB

Verified Buyer

Oct 27, 2021

The process took a lot longer than I expected

Renee Pollock

Verified Buyer

Oct 27, 2021

The lady that helps us are really great and she was calling us every day!

Peter Schrier

Verified Buyer

Oct 27, 2021

Everything went very smoothly and painlessly. Grace was Fantastic!

ANJELIKA CRAWFORD

Verified Buyer

Oct 27, 2021

Nathan made my experience easy as 123! Thank you

DEBORAH KILEY

Verified Buyer

Oct 27, 2021

The people were so helpful and worked really hard to get my vehicle refinanced. Thank you so much for saving me so much money.

HERBERT MCKITTRICK Jr

Verified Buyer

Oct 26, 2021

Great fast service , good communication, overall smooth experience….

John Retherford JR

Verified Buyer

Oct 26, 2021

Easy process, quick process, good rates

Eduardo Martinez

Verified Buyer

Oct 26, 2021

OpenRoad team it was a very professional team very acurate and very polite professional team members, I’m so happy and thankful for the service the team all provide me on my approval refinancing.

Lacey Drew

Verified Buyer

Oct 26, 2021

Very easy and helpful

Donnie Thomason

Verified Buyer

Oct 21, 2021

Very enjoyable experience. Fast, friendly, and very helpful. Would highly recommend.

CRAIG ELMORE

Verified Buyer

Oct 20, 2021

Super easy to deal with - everything done over the phone. Very pleased with the entire process!

pamela williams

Verified Buyer

Oct 19, 2021

I am so pleased with the help I got from them