
- 3411Reviews
- 10 / 10Recommend
- 9.7 / 10 TrustScore
ALISHA YANKEY

Verified Buyer
They did a awesome job on getting me approved and getting the best interest rate and loan possible.
Kenneth Barber

Verified Buyer
PHENOMENAL!!! The reps where very connected with the process of my application and Mark(whom I worked with through the entire process and finalization of the refinance). They connected me with a company that was able to cut my interest rate in HALF and shave off 17 MONTHS off of my original terms I had with my previous lender! ALL within a WEEK!! AWESOME EXPERIENCE!!
marcia figueroa

Verified Buyer
The whole process tooover a month even though I submitted everything on time .
Sean Leiva

Verified Buyer
GENE MCNEIL Jr

Verified Buyer
Edwin Skerrett

Verified Buyer
Katia Peters

Verified Buyer
Thank You the whole process was clear and efficient from start to finish; thank you
Christie McGinnis

Verified Buyer
I initially thought it was too good to be true. The amount of money saved and the easy process but when I received real l approval, I couldn’t be more excited. Thank you OpenRoad Lending!!
GENESIS AHKEAH

Verified Buyer
They have been amazing through this whole process I highly recommend Openroad Lending. Definitely going to be sending the referrals!!
LARON KIRKSEY

Verified Buyer
ronald ndege

Verified Buyer
James Roan Jr

Verified Buyer
roya ross

Verified Buyer
I’m very happy with your services and customer service, if I may add one thing though~ I understand things get done electronically is a little different than in person, however, if would be very helpful if the applicant is giving all the information at once at the beginning. Every time I called to check the status of my application they told me I’m missing something/document Over all I give it 5 starts. Thank you!Roya Ross
Gloria Swiatowy

Verified Buyer
WHITNEY ALEXANDER

Verified Buyer
I appreciate the opportunity to refinance my car at a lower interest rate. I found the application process with your agency to be cumbersome and time-consuming. It felt like every time I turned around I was asked for another document. Some of them more than once. It would be helpful if all the documents could simply be placed in a dropbox and checked off as they were provided.

Response from OpenRoad Lending
Thanks for your comments Whitney and I am sorry that it look longer than you would have liked to finalize your new refi. I appreciate the dropbox idea and will look into it with our operations team. We are always looking for ways to make our process and customer experience better. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team
CAROLINE SHIELDS

Verified Buyer
VERY SATISFIED WITH THE ENTIRE PROCESS FROM START TO FINISH!
Tanya Davis

Verified Buyer
aaron howell jr

Verified Buyer

Response from OpenRoad Lending
Thanks for your comments Aaron and I'm sorry that it took longer than you expected to finalize your new loan. I will review your deal with our team so we can do better next time. Hopefully the money you save every month on your new car payment will help to make up for it. Thanks for your business, we appreciate it. The OpenRoad Auto Loan Savings Team
Ezequiel Hernandez

Verified Buyer
Alberta Breckenridge

Verified Buyer
When I inquired about trying to refinance my car the communication has been awesome lots of patience and positiveness to guide me through. I feel I made the choice.
