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4.8 / 5
  • 3411Reviews
  • 10 / 10Recommend
  • 9.7 / 10 TrustScore

ALISHA YANKEY

Verified Buyer

May 18, 2021

They did a awesome job on getting me approved and getting the best interest rate and loan possible.

Kenneth Barber

Verified Buyer

May 18, 2021

PHENOMENAL!!! The reps where very connected with the process of my application and Mark(whom I worked with through the entire process and finalization of the refinance). They connected me with a company that was able to cut my interest rate in HALF and shave off 17 MONTHS off of my original terms I had with my previous lender! ALL within a WEEK!! AWESOME EXPERIENCE!!

marcia figueroa

Verified Buyer

May 18, 2021

The whole process tooover a month even though I submitted everything on time .

Sean Leiva

Verified Buyer

May 18, 2021

Great experience with mrs Gonzales

GENE MCNEIL Jr

Verified Buyer

May 14, 2021

Great experience....

Edwin Skerrett

Verified Buyer

May 13, 2021

Quick service easy to deal with.

Katia Peters

Verified Buyer

May 13, 2021

Thank You the whole process was clear and efficient from start to finish; thank you

Christie McGinnis

Verified Buyer

May 13, 2021

I initially thought it was too good to be true. The amount of money saved and the easy process but when I received real l approval, I couldn’t be more excited. Thank you OpenRoad Lending!!

GENESIS AHKEAH

Verified Buyer

May 13, 2021

They have been amazing through this whole process I highly recommend Openroad Lending. Definitely going to be sending the referrals!!

LARON KIRKSEY

Verified Buyer

May 12, 2021

Excellent service from start to finish

ronald ndege

Verified Buyer

May 12, 2021

Excellent Process

James Roan Jr

Verified Buyer

May 12, 2021

Awesome to with. Fast and efficient process.

roya ross

Verified Buyer

May 05, 2021

I’m very happy with your services and customer service, if I may add one thing though~ I understand things get done electronically is a little different than in person, however, if would be very helpful if the applicant is giving all the information at once at the beginning. Every time I called to check the status of my application they told me I’m missing something/document Over all I give it 5 starts. Thank you!Roya Ross

Gloria Swiatowy

Verified Buyer

May 04, 2021

Great company! Thanks for helping me lower my payment!

WHITNEY ALEXANDER

Verified Buyer

May 04, 2021

I appreciate the opportunity to refinance my car at a lower interest rate. I found the application process with your agency to be cumbersome and time-consuming. It felt like every time I turned around I was asked for another document. Some of them more than once. It would be helpful if all the documents could simply be placed in a dropbox and checked off as they were provided.

Response from OpenRoad Lending

May 04, 2021

Thanks for your comments Whitney and I am sorry that it look longer than you would have liked to finalize your new refi. I appreciate the dropbox idea and will look into it with our operations team. We are always looking for ways to make our process and customer experience better. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team

CAROLINE SHIELDS

Verified Buyer

May 04, 2021

VERY SATISFIED WITH THE ENTIRE PROCESS FROM START TO FINISH!

Tanya Davis

Verified Buyer

May 04, 2021

Quick and simply

aaron howell jr

Verified Buyer

Apr 29, 2021

Slow

Response from OpenRoad Lending

Apr 29, 2021

Thanks for your comments Aaron and I'm sorry that it took longer than you expected to finalize your new loan. I will review your deal with our team so we can do better next time. Hopefully the money you save every month on your new car payment will help to make up for it. Thanks for your business, we appreciate it. The OpenRoad Auto Loan Savings Team

Ezequiel Hernandez

Verified Buyer

Apr 28, 2021

Great job!!! Thanks!!!

Alberta Breckenridge

Verified Buyer

Apr 28, 2021

When I inquired about trying to refinance my car the communication has been awesome lots of patience and positiveness to guide me through. I feel I made the choice.