We talked with Dan, the rep, about what we wanted. He measured and wrote up an illustration of exactly what was to be done, and gave us a very reasonable price. We were having a carport built at the same time, so there were some conflicts with the installation time that were unavoidable on our part, and that NEO Fence took in their stride. When we finally were able to give them the go-ahead to install the fence, it was completed within a three-day period. We are totally satisfied with the professionalism and work done by the installers, and we love our fence! We would recommend NEO Fence in the future with no hesitation.