Rick came out to give me an estimate the same day I called him. We had just adopted a new energetic dog, and we were in a hurry to get a fence installed for him. Rick was very nice, professional, knowledgeable, and experienced. He explained the various fencing options, and helped me choose the best one for our needs. His employees started the fence as soon as they got the city permit. They worked through cold weather and a lot of snow, which also meant that they had to move/remove a lot of snow and ice as they did the installation. They didn't charge us any additional fees for this. Rick's employees were experienced, very detail-oriented, prompt, and friendly. They asked me questions as needed to make sure they were installing the fence exactly the way I wanted it. Our neighbor has an outdoor water pumping system to remove excess water from his yard; Rick's employees found that part of it was in our yard. They discussed it with me and with our neighbor, and removed the necessary part from our yard to both my and my neighbor's satisfaction. I am extremely happy with the entire overall process and installation. Our fence looks beautiful; in addition to giving our dog the freedom of running around our back yard, it makes the overall appearance of our property look nicer. I was also very happy that Rick was able to begin work so fast after my initial contact, and that the entire fence was installed so quickly. He understood how eager we were to get the fence installed for our dog, and his employees worked through bad weather to make it happen. We plan to hire them to seal our fence once warmer temperatures are here, and plan to discuss a future patio/deck project with them as well.