trustspot logo
4.8 / 5
  • 70Reviews
  • 10 / 10Recommend
  • 9.6 / 10 TrustScore

John

Verified Buyer

Nov 24, 2020

Slava and Igor ( I hope that’s the correct spelling) were sensational today. My wallbed looks terrific and they delivered and installed it with a great challenge (no elevator). I’m thrilled. Thanks again.

JEFFREY AU

Verified Buyer

Sep 01, 2020

While there was some hick up on my wall bed (not closing properly), customer service is extradionary and try to help me solve the problem via video chat. Technician came to ultimately resolve the problem. Very satisfy with the service and the product.

Mark

Verified Buyer

Sep 01, 2020

Very responsive company. I had a number of questions about the bed, and they were all quickly answered (and by someone who works right in the showroom, and seems to know the products well). For example, I was worried about how the bed packages would be configured when they arrive (questioning if I would be able to handle them on my own, or if I would need another person to help). The delivery went smoothly (through the shipping company they hired) - only a few of the packages required more than one person to manage them, and at most 2 people were needed - and none of the pieces were damaged, and we had no missing parts. There are quite a few parts (bolts and nuts, etc.). It took 2 of us (one who is used to making cabinets) about 5 hours to put this twin sized murphy bunk bed together (that is 2 beds that fold up into the wall). So it is some effort; the instructions could use some additional details, but the company is so responsive that everything can be figured out.

Kerri E

Verified Buyer

Jul 19, 2020

This company and its product gave me hope during uncertain times. I am forever grateful.

Victor

Verified Buyer

Jul 08, 2020

We purchased a murphy bunk bed for our girls and they love it. We live in the San Francisco area and Alex (owner) had an installer come put the unit together. Even easier than buying from a local furniture store, except we couldn't actually go and try it out. Hope they open a store out here.

Xandrea Sanford

Verified Buyer

Jun 05, 2020

I have been soooo excited to receive my bed wall. To be honest, I've wanted one for decades. The bed took awhile to get to me due to COVID19 and the sales people were great about communicating with me to get it delivered. The delivery and build out was soooo fast and efficient. I was very impressed. Now that it's here, I LOVE IT!!!. It's so easy to put down and put away. I love my cabinet too. I have so much space to use... currently for my sheets and pillows and workout, now everyday clothes. I am waiting for the couch and ottoman now. Once those two pieces arrive I will be in new apartment heaven!!!

Lemarr Hue - Artimus Construction

Verified Buyer

Jun 05, 2020

We are very pleased with the quality of product and services we received.

Stefan

Verified Buyer

Jun 01, 2020

We are extremely happy with our purchase of the murphy bed and the bookshelf. Alex went above and beyond to make sure we were satisfied with our purchase, and exceeded our expectations in every way. Highly recommend.

Johanna Boscana

Verified Buyer

May 15, 2020

I ordered the Rincon Compact Full/Double Murphy Bed and to be honest since I didn’t find many reviews on it I was hesitant to purchase this item, but with Alex helping me and putting an ease to all my worries I bought the bed. Honestly 10+ for customer service he is awesome I would’ve never made the purchase if it wasn’t for the great customer service. There were some minor adjustments that had to be made to complete the installation, but nothing crazy. It all worked out, it took about an entire day to complete we began around 9AM and finished at 11PM with a few breaks In between. Truly a this bed is wonderful, you may think it’ll work maybe just as a guest bedroom set but this is our main bed. We work from home and enjoy this bed set. It’s an awesome deal you have A bedroom set, an office and a lounging area at the same time plus it’s very elegant.

Luca Zanetti

Verified Buyer

Feb 13, 2020

Everything is excellent. Five stars plus. I have not enough words to thank you and your very professional team. Will buy again soon Thank you so much again Luke

Wendi

Verified Buyer

Jan 08, 2020

Alex was a pleasure to work with and made sure we designed the unit that met our needs. His suggestions allowed us to see things differently and accommodate even more of our priorites

Annmarie Bhola

Verified Buyer

Dec 20, 2019

Had some issues scheduling the install but other than that it was great. The quality of the bed and installation is well worth it.

Antonio Calafell

Verified Buyer

Nov 07, 2019

Good product at some of the more affordable prices for this kind of modern Italian design space-saving furniture. This brand delivers on the looks and functionality but also incorporates quality components to ensure long term satisfaction. Multimo offers longer term 0% financing through cooperating banks which helps quite a bit with making the purchase possible, that is in fact the only way I could afford it. The owners are very pleasant, true to their word, and will try to help you get what you need. They have an excellent installation crew (shout out to Demi and Carlitos) which is often where these kinds of transactions go sideways so nothing to worry about here. For additional peace of mind Multimo offers a decent warranty which means they stand behind their product, to them reputation matters -- hopefully I will not have to use it. If you need this type space-saving solution Multimo provides it with the same quality and better service than other pricer outlets.

Dominic

Verified Buyer

Oct 27, 2019

Very please! Alex pleasure to work with. 2 possible new buyers after they saw ours.

Susan

Verified Buyer

Oct 08, 2019

Excellent product

Vishal

Verified Buyer

May 31, 2019

beautiful design....love the mechanism....perfect for the guest room

Anna

Verified Buyer

May 30, 2019

We’re very satisfied with our new bed. The quality is amazing! Customer service was very helpful throughout the process.

Alex

Verified Buyer

May 28, 2019

Great company to deal with. Customer service is outstanding. Bed quality is amazing, we love it!

Michelle

Verified Buyer

May 16, 2019

THE BED IS WELL MADE AND LOOKS GREAT.BUT IF YOU GET THE 4 BED SET THEN BE CAREFUL CAN NOT SLEEP ON ANY OF THE 3 LOWER ONES UNLESS U PULL THEM OUT SEPERATE. THE 3 BED BUNK IS THE BETTER DEAL. YOU CAN SLEEP ON 2 OF THEM AND ONLY HAVE TO PULL OUT THE TRUNDLE FOR GUESTS

Martin

Verified Buyer

Feb 27, 2019

Great bed