Great job getting my bike back on the road. Thanks!

Ordered a bike online that showed in stock . Was told it wasn’t actually in stock and that the website was not correctly showing inventory . Took 3 1/2 weeks to get bike which was a bummer . All customer service interactions were very professional and timely . Other than the website inventory being incorrect and waiting so long to get the bike everything else was pleasant .

Awesome customer service and answered all my questions every time I called.

The mobile and online version are different and switching between was not easy. I couldn't find the accessories we wanted on the mobile site so had to switch for purchase. We signed up for the mobile and were promised a discount but that didn't transfer when we made the purchase online. The bike is great however!

Shawn is a great guy, very helpful and did everything he promised..My bike is even better than expected. Very nice quality, great gears and lots of guts.

Phenomenal customer service. Ordered a bike that was out of stock, but supposed to be in stock and shipped in time for me to make an elk hunt out west. Shipping got delayed so they were able to offer me a replacement bike that was delivered in time for my hunt. Bike worked great in the mountains. It actually has too MUCH power. Sean was the person who helped me and he was terrific. He answered lots of questions and was able to get everything taken care of. Overall, probably one of the best customer service experiences I ever had.

I am so happy with my purchase! I am so happy with the individuals who sold me my bike! I am so happy with the way that they put it together! Everything has been great with this bike. I’ve written it so much in the last two weeks, I have not driven to work once… It is a game changer. Power that this bike possesses with my assistance is just overwhelming. What a great experience. Thank you guys for all you do.

Very helpful with my order. Second M2S ebike. Love it

Everything went good. Sales team. Shipped on time.

Great customer service, knowledgeable and friendly people. Great looking and riding bikes.

Shawn was very helpful along with everyone else there

Great quality and value

Great Staff - very fast response and shipping.

Had an issue with my order but M2S responded quickly and worked out a solution. They actually call you back if they’re unable to take your call. Appreciate the service. Thank you

Jeff in Tech Support has been great in helping me with a couple of issues with my Ultra FS Ebike. Thanks!

I am very pleased with my new M2S bike. I had a few questions before purchasing so I called customer service and they were very friendly and helpful in getting my order completed over the phone. My bike arrived within a few days of ordering and I’ve put a few miles on it so far and looking forward to using it on my hunting trip coming up in November. Thanks M2S team for good customer service and great bike!

Great staff. Very helpful. Great bikes as well. Thanks

Purchased a bike for our son. It was delivered on time and he is very happy with it. Customer Service was exceptional.

The team at M2S was amazing to work with. There customer service was nothing short of fantastic. I received my bike when they said I would and kept me updated the entire time. The bike I ordered was on back order and they kept in touch every step of the way with me. The quality of the bike is amazing and have recommended a few people to them already! Thank you M2S crew you guys are awesome and I will be buying my wife one from you guys in the spring!

NOT AN OFFROAD BIKE!!!!I love the bike but it is worthless for off road riding. The kickstand hangs down so low it catches on the ground and stops the bike. I almost went over the bars on my first ride. There is only 2 1/2" clearance from the ground. If you are riding on any kind of incline or you get in a rut...WATCH OUT! When I commented to M2S they told me this is a street bike. Why is it called "ALL TERRAIN"? When they say "better offroad capability", Don't believe them. They have a single sided kickstand on the ALL TERRAIN SCOUT that would not be a problem. They said that they needed the forked kickstand on the cargo model. Now I will have no kickstand because I can't risk an over the bars accident at 69 years old. I suggested that a higher pivot point would raise the kickstand out of the way but they blew off that idea. I had planned on using the bike for hunting and wanted the cargo carry capability. One more comment..... The front rack is stationary and takes some getting used to turning while riding.