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4.5 / 5
  • 90Reviews
  • 10 / 10Recommend
  • 9 / 10 TrustScore

Bryan Kauchich

Verified Buyer

Dec 08, 2018

Excellent bikes at a great price - thank you M2S and Dan E.!!!

Deven Stephens

Verified Buyer

Dec 06, 2018

The bike seems OK, I’m excited to try it but we haven’t been able to ride it for an extended time yet so I’m not totally sure how to rate it’s performanve. 2 things I wasn’t very happy with were the price for shipping which came as a very pricey surprise when much of the competition’s shipping is free but most importantly our front shock lock out is broken. I’ve tried calling a couple of times now and haven’t received a call back.

Leonard Turpin

Verified Buyer

Dec 04, 2018

Very pleased with your service!!

Richard Dupuis

Verified Buyer

Dec 04, 2018

I can't say enough about the help I received from Dan and Eric troubleshooting an issue I was having and getting me the parts needed to get back on the trail. Thanks Rick D.

Doug Campbell

Verified Buyer

Dec 03, 2018

I purchased 2 bikes 500 w fat tire Great experience great bikes We love them

Heather Harasty

Verified Buyer

Dec 03, 2018

Great customer service

Bill Mowery

Verified Buyer

Nov 28, 2018

After all of my reviewing of e bikes I picked M2S and the R 750. Dan was most helpful on all of my calls and emails. We are not but about 2hrs away and my son and I picked it up. We did some test rides and love it. Assembly took less than 30 min and most of that time was spent removing the great packaging job. Everything works great out of the box. I hope to go back and get my wife the low step R750. Great small company with a great value bike. Will give another review after 100 miles. I was told to stay off my knee for a few weeks but I can cheat a little and hit the button. Thanks M2S.

Dean B.

Verified Buyer

Nov 15, 2018

I dig the bike, shipping was great. Fun to ride, but having battery issues now and zero response from M2S. 6 emails and zero response. So I doubt their warranty is worth the ink it’s printed with. If I had known I wouldn’t be able to contact ANYONE from this company I would’ve chose a different one. Too bad, I would’ve bought another if they had taken care of me.

Rod D.

Verified Buyer

Nov 14, 2018

The bike came well packed, undamaged and easy to put together and ready to ride! This is actually our second M2S bike and love them both. This one is for my wife, who is about 5' 2", so the newer model with the drop down frame fits her much better than even the medium sized Kush we had bought earlier in the summer. Now we don't have to "debate" who gets to use the ebike!

David B.

Verified Buyer

Nov 06, 2018

I needed to get a replacement motor for my bike before a trip I was taking. We were leaving in two weeks for a long planned trip. Eric came through with the motor and parts I needed and the trip was a success! My R750 has been nothing less than amazing for getting around in the woods and trails of south Florida. 700 miles on it total with 600ish off road. David Blakeman

Tim R.

Verified Buyer

Nov 05, 2018

This bike is easy and comfortable to ride on both pavement and sand. The power is really good and the throttle is awesome! My wife likes it too, so now I have to buy her one!

David M.

Verified Buyer

Oct 28, 2018

I've put 300 miles on my All Terrain 750 and it's just terrific. On my daily suburban/urban commute the bike has been enjoyable to ride each day. The tires and front shock absorb the pot holes and bumps and the throttle assists me in zooming through dangerous intersections. Speaking of tires, I did put in Mr. Tuffy FatBike liners and slimed both front and back which gives me a bit more confidence that I won't flat on my way to work. I like the fact that I'm not sweaty when I arrive, an issue when I've dealt with in the past. Here are a few minor issues that in no way lessen my rating of the bike: Battery I believe that one could ride 50 miles with peddle assist on a flat asphalt track with no stopping/starting with a brand new battery. But that has not been my experience. I also would not be able to use the throttle alone and go 20 miles. With much peddling I can go about 20-25 miles max, with no hills and much stop/starting - using the throttle to get up to speed. If you were willing to come from a dead start on peddling alone and ride very conservatively, you'd probably get more milage than me. From a dead stop, the power is slow and sluggish, but once you're up and running it will really move when shifted. The battery charger has no on/off switch - a minor issue. Visibility The front light is not meant for night riding, so I added a small, bright after-market light that fits directly below the dash panel under the handlebars that does the job. My bike came with fenders and rack that has a nice large red rear lamp. There is also a small cheapy red light beneath the seat. I added some DOT visibility tape to be seen from the side and front better. Mobility The bike weighs about 70 lbs and that makes my ride 240 lbs with my added bodyweight, so the bike handles a bit more like a light motorcycle than a bicycle, lacking the agility and mobility one might be accustomed. The disk breaks work well and can stop the bike on a dime. When you leave the asphalt and ride on sand or gravel, etc. - there is little difference in the feel of the ride. I tore off down the beach yesterday and the bike just plowed through the damp sand like nothing at all. Service Here in Southern California we are seeing more EBikes around, but it's still in it's early stages of popularity. Most bike shops are making the changes towards selling and servicing them. The first place I went to for service were happy to work on my bike, although they were not familiar with the brand. I did quite a bit of research before choosing M2S and am glad that I did because in retrospect, I consider it a good choice. A similar EBike from a major bicycle brand will cost you 2x or more and that added fact makes the All Terrain 750 that much more desirable.

Ian L.

Verified Buyer

Oct 25, 2018

Have put about 80 miles on it. So much fun and fast. If you know someone that is having a bad day, let them hop on your new ebike and watch them smile.

Mark S.

Verified Buyer

Oct 25, 2018

So far so good, will be able to tell you more after next week. Going on a two week hunting trip.

Bill L.

Verified Buyer

Oct 24, 2018

I'm in mid-sixties and have enjoyed biking for most of my life, but lately I've been having a hard time with stamina and just keeping up with the younger members of my family. I researched electric bikes to educate myself on the subject so I knew what kind of equipment was right for me. After looking over many companies, M2S had what i needed at a very competitive price. When the bike arrived, I followed the online instructions to put it together which took me little over an hour to finish. After that, I took my first ride and have never looked back since. It's a very sturdy built bike and the peddle assist levels are great for helping climb those steep hills that pop up on a ride. The little touches like the included lights that come on automatically when it gets dark can't be beat. M2S bikes are fantastic and I would recommend them to anyone.

John O.

Verified Buyer

Oct 21, 2018

I've had this bike about 3 months and am really enjoying it. I chose the rear hub drive and I wish there was a little more low speed torque but this bike puts a big smile on my face every time I get on it. BTW I'm 70 yrs old and haven't been on a bike in years. To borrow from a previous reviewer; This bike is a beast!

Steve D.

Verified Buyer

Oct 19, 2018

I never write reviews ,but when you get treated with exceptional customer service I want to tell people about it. Eric and the staff at M2S go above and beyond to make sure you are happy with your bike .The bike is one of the funniest things I have ridden. The bike is top notch they didn't cut any corners. SD

Martin R.

Verified Buyer

Oct 19, 2018

It took a bit me to get it but it was well worth the wait I just need to know where I can go to get inner tubes for my bike the first day that I had it got a flat tire and I need an inner tube I'll pay for it I just don't know where to get it and I need to know further instructions on how the different items on the handlebars work my book doesn't really explain what each thing does maybe it's me but I'd like to have more specifications on the bike itself

Jason Campbell

Verified Buyer

Oct 18, 2018

I can't talk to anyone about the issues with one of the bikes I purchased and one of the accessories. I received one email that said take it to a local shop to fix a brake leak issue. The bike has been to the shop twice and they are unable to fix the issue because of the non-standard parts. Apparently the 2-year warranty is a sham. One of the pannier bags is missing a critical clip on the back so it falls off every time you hit a bump. There's no phone number listed and nobody will call you back when you submit a customer service request. Only 5-star reviews are posted on their website so I'm sure this one won't make it, but I'll be sure to leave negative reviews everywhere I can.

Response from M2S Bikes

Oct 18, 2018

Jason, I've responded to your email and have worked with you to resolve every issue you've had in the past. I'd appreciate some patience and respect in regards to your email sent under 24 hours ago. Thanks, Eric

Michael B.

Verified Buyer

Oct 11, 2018

I'm happy to report that I love my new bike "All Terrain Ultra"! This bike has great power and battery life/range! My son and I have been taking turns racing it up the many nearby hills and logging roads--too much fun! I think M2S offers the best bike for the money and excellent customer support.