Name: LushProtein
Rating: 4.3

Guest

Verified Buyer

Oct 13, 2017

the press seal breaks on the first use so I have to use a long clip to seal the bag. Hope it can be improved. Flavor is fantastic, and I will definitely come back to try more flavors.

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Response from LushProtein

Oct 13, 2017

Thanks for your feedback! Yes noted on the sealer issue - we are in the midst of changing our packaging supplier and stress testing our existing stock. Great to hear your enjoying the flavours.

Shankar Laxminarayan

Verified Buyer

Oct 12, 2017

Love the products, they taste great and of superior quality. Delivery was efficient too!

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Mohd Farhan Mohd Zulkipli

Verified Buyer

Oct 12, 2017

Delivery service before this was just fine and clear but now its such a disappointment to me. Don't put your company in shame. Your product so far I've tried is good. So please get over this problem.

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Response from LushProtein

Oct 13, 2017

Hi Farhan - thanks for your feedback and we apologise for the shoddy delivery from our courier partner. Its a constant challenge but we are working on this issue - we are dropping courier providers who do not meet our delivery service standards.

Santosh Kumar

Verified Buyer

Oct 10, 2017

The whey protein is great however the zip lock does not work after a few days. I had to transfer it to a container. Pls put a better quality lock.

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Response from LushProtein

Oct 12, 2017

Hey Santosh - thanks for the feedback and thanks for letting us know about the zip quality. This has been taken note of, we are in the midst of changing packaging suppliers - to address this concern and other issues associated with the packaging.

Albert Ing Hock Wong

Verified Buyer

Oct 09, 2017

Awesome! Super easy to shop

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BALA MURUGAN CHANDIRAN

Verified Buyer

Oct 09, 2017

Fast action in assisting customer.

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Nathan Lyon

Verified Buyer

Oct 09, 2017

Great quality product, and great responsive service. I have used Vanilla Whey, Endurance Fuel, Creatine, and other products. It comes in a simple easy to store container, it is cheaper than other places, and comes quickly.

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Guest

Verified Buyer

Oct 07, 2017

Very helpful and responsive to queries on materials shipment. First time using lush protein products would give review after 3 weeks usage

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Shane Snijders

Verified Buyer

Oct 02, 2017

Initially I was disappointed as the delivery didn’t arrive in the day that I booked . However I must commend the customer service team in the way they repsonded, when I lodged the complaint. Very good!

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Douglas Bong

Verified Buyer

Sep 30, 2017

Long processing time

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Response from LushProtein

Oct 02, 2017

Hey Douglas ! Sorry for the delay - we will be in touch via email.

Guest

Verified Buyer

Sep 29, 2017

Good

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Guest

Verified Buyer

Sep 27, 2017

Fast delivery.

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Fab Arm

Verified Buyer

Sep 25, 2017

Delivery was a headache. So I got to write to the customer service and I got a reply from Daniel (if it's his real name?). He showed excellent customer service, recovery, and an unequalled sense of humour. Now I'm always looking forward to the next issue with LushProtein so I can have a chat with Daniel! Great job, Danny. Great job.

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Response from LushProtein

Sep 26, 2017

Thanks for the review Fab - we miss you already. We don't charge for chats but we highly recommend you make very frequent purchases from LushProtein so you can chat with Daniel, hopefully without the delivery woes. Yes, that's his real name, but you may give him any pet name you like.

Guest

Verified Buyer

Sep 20, 2017

Good products! But Malaysia custom was overreacting, they suspect you were delivering drugs across border. Products had been hold at customs for almost 5 days for checking purpose ????????

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Matt Fielder

Verified Buyer

Sep 20, 2017

Brilliant products and brilliant service

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Guest

Verified Buyer

Sep 20, 2017

Love the product for its simplicity. Way to go for the brand and company. However delivery took some kickback due to last mile delivery partner. Nevertheless believe is it a rising star that hits the sweet spot in the industry. Are you guys hiring? ????

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