Everyone at Loop has been genuinely helpful and accommodating about our particular support needs. I speak w/Jon most of the time and his ability to grasp my concepts, questions and requests for help is really quite extraordinary. He's able to pivot and look at a request from different directions and that enables him to respond and change an outcome from "yuck" to "yippee" really fast. Thank you to all of you who have helped each other and me so that I could advance through the newness of all of this! Be well & Stay safe, Karen Backer