I began wearing tape in extensions 6+ years ago, and Locks & Bonds was the first company I ordered from. I have tried out a couple other hair extension providers over the years, but I always return to L&B. The hair quality has been CONSISTENT each time. Shipping has been quick, and there have never been any disappointing "suprises" once the package has been delivered and opened. Probably the biggest reason they continue to have my business, is their exceptional customer service. Jim has always been so helpful, and PROMPT, in answering any questions or ordering issues I may have. I can not say the same, for the other "big name" extension providers I have bought from before... Those who treat you as just another dollar sign, nor make an attempt to keep you as a loyal customer. Thank you Jim and L&B for making customer satisfaction a priority!! So rare to find, these days.