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4.7 / 5
  • 408Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Mr M Wright

Verified Buyer

Jun 23, 2021

Excellent service and great product helpful from start to finish put bed together and then removed all packaging

Mrs S McIntyre

Verified Buyer

Jun 22, 2021

Had to wait a while for delivery but love the bed

Mr S Sayer

Verified Buyer

Jun 21, 2021

All our special requirements were willingly me, with only a small increase in the cost. Delivery was longer than promised, but eventually the 2 beds were delivered at the promised time and assembled very quickly and efficiently by 2 very pleasant gentlemen. Hence overall our experience was a bit mixed, but we are more than satisfied with the quality and comfort of the beds.

Mr M Chrzanowski

Verified Buyer

Jun 18, 2021

Very happy with the bed it’s is what we both have wanted, Many thanks

Mrs Halls

Verified Buyer

Jun 16, 2021

We love the bed we bought. It's helped both of us to sleep so much better and more comfortably, especially as I unexpectedly had to have surgery shortly after buying and it was brilliant for getting to sleep during my recovery - I'd have struggled if I'd had to lie flat. We love the style and the quality. The delivery and put-up by Laybrook was trouble-free, and though it took a bit of time from ordering, you kept us updated. We'd thoroughly recommend to anyone.

Mrs S Berntsen

Verified Buyer

Jun 16, 2021

Fantastic service. Bed delivered on time. Great value for money. A wonderful nights sleep now every night. Thank you

Mrs P Fisher

Verified Buyer

Jun 11, 2021

Excellent quality mattress. Helpful staff when I had a query before purchasing. Excellent delivery and service.

Mrs D Gruggan

Verified Buyer

May 23, 2021

Thank you so much for all of your help with deciding what bed would suit us best. The bed is fantastic and I wish we had gotten it years ago. It took a few days to get used to it but we are delighted with it now. The massager is a real treat. I've been telling everyone they need to get one!

Ms S Dormer

Verified Buyer

May 17, 2021

All my dealings with Laybrook have been very positive.Like a lot of people l shopped around Laybrook were the only firm who did what l asked l wanted a quote not a brochure not some one coming to the house.l spoke to sales and was impressed with the advise l was given.l was given a date and to my surprise it was a week later, on the day l was phoned by the delivery man to say just when he would arrive,the bed was installed l was given a demonstration all done in less than an hour.l had ordered a medium mattress but on use found it too soft, l rang customer service was told no problem a new firm mattress was delivered less than a week later, its bliss, now going to bed early and getting up late 😊😊😊 thank you Laybrook one very happy customer.

Mrs L Newman

Verified Buyer

May 17, 2021

lovely bed great service friendly staff very happy with my purchase

Ms J Lancaster

Verified Buyer

Apr 30, 2021

This is a fantastic company! The sales team are caring and supportive, not at all pushy etc., and I really felt as though I actually mattered, and was not merely another customer! The bed I ordered was delivered within the allotted timeframe, and the young man who assembled it couldn't have been nicer. whenever I rang Laybrook I was treated with respect and courtesy, and everyone was always helpful and kind. I highly recommend this company, they're lovely!

Zena Frances

Verified Buyer

Apr 06, 2021

One word. AMAZING!! This company is absolutely fantastic.!!! We bought the CORFE linked (twin) bed with the standard supplied mattress in FIRM. First the delivery and set up were quick, efficient and professional. Due to my illnesses I haven’t slept in a bed for almost a year! From the 1st night on I’ve been able to sleep in bed and when I say sleep I really mean sound sleep!! The bed is the perfect height, perfect size, perfect mattress support. It is on point with the accessibility of the independent controls either side of the bed and The functions of the rise and recline of the: head alone, feet alone or head and feet together is smooth, almost silent and is adjustable to suit any comfortable position possible. I am not exaggerating when I say I’m totally in love with this bed! It meets the same criteria and standards as all the other companies but at a fraction of the price! DO NOT go anywhere else! This company has the quality, experience and affordability you’ll not find anywhere else! Thank you! Thank you! Thank you! I’d recommend Laybrook 100% AWESOME!!

Sandra - Dervish Designs

Verified Buyer

Mar 15, 2021

A great 5-STAR ***** experience with from start to finish! The quality of the items purchased are superb and built to last. Having initially visited the website, we felt this was the right company for us and contacted the Sales Team. Donna's calm and friendly persona and knowledgeable advice helped us narrow down the choices of adjustable beds available and the specific accessories we felt we would need. She promptly sent a fabric sample and was on hand to discuss all the various options and answer our many questions, which helped enormously with the smooth running of the purchasing process. Next, the friendly and helpful Logistics Team - Marie and Frances - ensured that the delivery ran smoothly, where their care, professional organisation, and personal touch really helped in a COVID-19 Lockdown. Next, the courier and fitter Jason arrived with the bed and accessories. A true gentleman, the bed was assembled and fitted with attention to care and detail and all the packaging removed and the space left clean. Mumzie is now enjoying a comfortable and supportive 'Buckingham Bed' and we couldn't be happier with the quality and finish of all the items purchased. A professional, approachable and knowledgeable Team, who come highly recommended by us! 'Thank You'

Ms Dodd

Verified Buyer

Mar 14, 2021

Excellent service from designing a bed to meet my parents individual needs to fast and reliable delivery. This bed with the air mattress has helped to save my fathers leg as it has aided the healing process. Worth every penny it cost. Many thanks to the team at Laybrook.

Ms H Turton

Verified Buyer

Mar 07, 2021

The service received was brilliant. I wasn't pressured in any way to purchase anything. The staff were able to answer all my questions and gave some good advice about pressure relief with the mattresses. On the day of delivery the engineer was very pleasant. He observed all the covid recommendations and demonstrated the bed for me. I would definitely recommend Laybrook if you are looking for good value for money and great service.

Mr J Whetlor

Verified Buyer

Feb 03, 2021

From order to delivery this was a very pleasant and professional transaction. I am very pleased with the quality of the bed.

Ms Erica Stoltenberg

Verified Buyer

Jan 28, 2021

Buying a bed from Laybook was one of the best decisions we made. The staff were very helpful in answering all our questions (and we had a lot!). Both my partner and I suffer from many chronic conditions and this bed has made a huge difference in our ability to get a good nights sleep. It’s well made and looks like it will last. The assembly crew were great as well and followed all safe COVID protocols.

Mr Robert Glenwright

Verified Buyer

Jan 23, 2021

Delighted with the bed as it has made life a lot easier and a lot more comfortable, I found the whole process very easy to handle from ordering, contacting customer services for delivery and installation very easy also the engineer who installed the bed arrived within 15 minutes of the time that was given.

Ms Shirley Davies

Verified Buyer

Jan 19, 2021

Exellent service very fast very polite and helpful.

Mr Brian Green

Verified Buyer

Jan 17, 2021

A professional team from the staff who took the order to the delivery men who also install the products and demonstrate