My bed is everything that I hoped it would be, from the comfort of the mattress, the ease of being able to sit myself up with the electric control, or when my legs are aching, being able to lift the foot end very easily, to the actual height of the bed. When you order your bed they ask for your height, and I am not sure how they do it, but when the bed arrived it was exactly the right height for me! This may not seem important to many, but when you stay in a hotel and find that the bed is either far too low or high, there can be ramifications that you would not have even thought about...
As for the gentleman who delivered and erected the bed, he was very pleasant and polite, and obviosly knew everything about the procedure. So I really wouldn't hesitate in advising anyone to buy from this company - they know what they are doing, and take great care in getting it right.