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4.7 / 5
  • 460Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

R Fellman

Verified Buyer

Mar 17, 2022

Great experience and support

Mrs R Ashcroft

Verified Buyer

Mar 13, 2022

We had the most amazing experience with this company. I can't thank them enough especially the 2 engineers who delivered the bed Firstly the bed arrived earlier than expected so we weren't there to empty my mother in laws room. ( She is 91). No problem. The engineers phoned us. They moved what they needed to and put the old bed outside. By the time we got there it was all set up and ready to go. My partner who had had a flare up of an ongoing condition on that day was struggling. Again no problem the engineers loaded his truck up with the old bed. Whilst they were doing this my mum in law had a funny turn. One of the engineers left what he was doing and helped me. They stayed with us until she was ok. Cant thank these guys enough. Nothing was to much trouble. Very caring. As for the bed it is absolutely amazing can't fault it at all. Everything was explained to us. The service from start to finish was amazing. The bed was more than we had hoped for. Would definitely recommend this company. Cant give them enough praise. Mum in law is so happy with her bed. Thank you Ladbrook beds

Mr & Mrs Sheerman

Verified Buyer

Mar 08, 2022

We have had our bed about 3 months now and it is great. It was initially bought for me as I suffer very badly with arthritis. We have a split mattress, and my husband who can sleep almost anywhere says it is the most comfortable sleep, he never wakes up with a backache any more either. If you need an adjustable bed this is the company to use. No pushy salesmanship, just great advice on what would be the best bed for your needs. Charlotte was so helpful, nothing was too much trouble, giving us her time to decide exactly what we needed.

Mr I Hayward

Verified Buyer

Feb 17, 2022

Brilliant service , super bed , an absolute pleasure to do business with . From start to finish I have been looked after and I feel pleased to have found Laybrook and will certainly recommend to all my friends.

Mr & Mrs Cook

Verified Buyer

Feb 16, 2022

Absolutely great company from the bed specialist to the two fitters who assembled the bed.

Mr Gary Smith

Verified Buyer

Feb 16, 2022

Just great love the bed

Mrs Cleverdon

Verified Buyer

Feb 13, 2022

Excellent service

Mr Lamb

Verified Buyer

Jan 21, 2022

Good service good product

Mr Collin

Verified Buyer

Jan 21, 2022

Recently purchased a 4ft electric bed. Ordering process good. Bed and mattress are excellent. Delivery team were very good and removed old bed. Ordered for delivery in 7-10 days paying the additional £250 which seemed a bit steep but needed the bed asap. Took delivery on day 16 so not as quick as promised but still happy with product

Mrs J Burnett

Verified Buyer

Jan 19, 2022

I absolutely love my new bed 🤗 , it’s so comfortable I never want to get out. The service I have received is highly recommended from ordering to delivery and installing. The staff are very friendly and helpful, the guy who delivered and installed my bed was very polite and talked me through using the reclining mattress. The first night I got in it was like sleeping on a cloud, it’s so comfortable and so very easy to make. I can highly recommend this firm

Ms S 'Connell

Verified Buyer

Jan 14, 2022

I cannot praise Laybrook enough. I had to change my order at the last minute and they went out of their way to make a very emotional and trying time just a little bit easier. From start to finish the experience was slick and helpful. Thank you!

Mr M Grace

Verified Buyer

Jan 12, 2022

I was guided through the ordering procedure with facts and positive suggestions. The bed was delivered at the time promised, with the fitting of the new bed and removable of the old being done efficiently, with care and a very pleasant gentleman carrying out the procedure. All round, damn good show!

Mr M Bovill

Verified Buyer

Jan 08, 2022

Very pleased with our purchase. The bed meets all our expectations though my mattress is slightly softer than I had expected. The whole purchasing process was trouble free. The office staff were always courteous and informative whilst the delivery and assembly were first rate. Happy to recommend both the product and the firm..


Verified Buyer

Dec 20, 2021

I was updating my Laybrook bed, because I needed one that I could raise for my PAs. I had the old bed for about 10 years and was extremely happy with its reliability. I also wanted a ripple mattress. Laybrook delivered my order efficiently as promised. Unfortunately the ripple mattress was the bariatric type and I am small, so it didn’t suit me and caused me serious pain and health problems. Louise in Customer Services was so helpful. When there was a slight hiccup in the exchange, she delivered a memory foam mattress personally, and arranged pickup and a full refund for the ripple mattress. Thanks Louise!

Mr Robertson

Verified Buyer

Nov 29, 2021

Great service and professional fitting engineer

Mrs J Nicholls

Verified Buyer

Nov 15, 2021

Ordered adjustable bed 1 week prior to delivery Very professional service, staff very knowledgeable and helpful Excellent price Was called 45mins before the bed arrived delivery time exact to what was told The fitter was very professional friendly and polite making sure everything was ok and we were happy with everything Highly recommended

Mrs Susan Walker

Verified Buyer

Nov 11, 2021

It was a leap into the unknown but the whole process, from researching for a new bed, contacting Laybrook, to getting my chosen electric profiling bed installed, has gone perfectly. The engineer arrived bang on time, was friendly, professional and efficient and my new bed is everything I had hoped for. Best night's sleep in years. Thank you Laybrook.

Mr Pritchard

Verified Buyer

Nov 04, 2021

Prices were right. Service was excellent

Mr Clapham

Verified Buyer

Oct 28, 2021

very pleased with my new bed . The ordering process was straightforward and the installation was first class.

Mrs Harvey

Verified Buyer

Oct 27, 2021

Excellent service and advice before purchase. Prompt and accurate delivery. We are very pleased with the bed.