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4.7 / 5
  • 413Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Heather Eeles

Verified Buyer

Oct 13, 2021

My bed was delivered just 14 days after order. Laybrook has been a lovely company to do business with. Everything went very smoothly. The catalogue came with a price list. No hidden charges, all very transparent and straightforward. Delighted customer.

Mrs Webb

Verified Buyer

Oct 13, 2021

Product delivered within agreed timeframe; delivery people very helpful, took old bed away, assembled new bed and put it in the right position. Bed very comfortable. Prices very reasonable by comparison with other companies

Mr S Kirby

Verified Buyer

Oct 12, 2021

Very happy. Very good service. No problems

Mrs Bullock

Verified Buyer

Oct 09, 2021

excellent service and help.

Mr and Mrs Bench

Verified Buyer

Oct 08, 2021

good service from enquiry to delivery. well informed knowledgeable staff. pleasant friendly staff. good solid product ideally suits our needs. highly recommend

Mrs Mann

Verified Buyer

Oct 07, 2021

Very helpful

Mr Rees

Verified Buyer

Oct 07, 2021

Transparent pricing with good communication. The whole process of buying an adjustable bed was extremely straightforward. The gentleman doing the installation was courteous and efficent and tok time to explain its operation and answer my questions.

Mr Khan

Verified Buyer

Oct 07, 2021

Excellent service apart from the long delivery time

Mrs Saady

Verified Buyer

Oct 06, 2021

Very pleased with the comfortable bed ordered. However Customer Service could do with improving . Maybe better training? Paid extra for quick delivery, when querying the date I was told that was the only one available so I agreed and took the day off. Bed never arrived and when phoning was told I had cancelled it!!

Mr Mullett

Verified Buyer

Oct 06, 2021

Excellent service

Mr Wardle

Verified Buyer

Oct 05, 2021

Good quality product and good customer service 👍

Mrs Nicholson

Verified Buyer

Oct 05, 2021

Great bed very pleased with it and the service received from Laybrook. It was a pleasure doing business with them.

Mr S Yewman

Verified Buyer

Oct 05, 2021

The products ordered were well made and reasonably priced. The staff were friendly and helpful and did their utmost to smooth the order and delivery process. Henry, the engineer who fitted the bed together, was superb.

Lee Marshall

Verified Buyer

Oct 05, 2021

excellent service throughout

Mr Robson

Verified Buyer

Oct 04, 2021

We are very pleased with our new foam mattress. The delivery driver moved the very heavy old mattress from the bedroom to the garage, we could not have done this ourselves so top marks to Laybrook for customer service.

Mr J Tancock

Verified Buyer

Oct 04, 2021

Very good service,very comfortable mattress

Mrs Oliver

Verified Buyer

Oct 02, 2021

We went

Mrs Critchley

Verified Buyer

Oct 02, 2021

My mother couldn’t be happier with the bed! Thank you for the care and consideration from start to finish, your service has been outstanding! I wouldn’t hesitate to recommend Laybrook to anyone.

Mrs Flavell

Verified Buyer

Oct 01, 2021

My bed was chosen online, and a friendly phone call was followed up from Laybrook to go through my order and check l had everything l wanted, the bed arrived exactly as l has ordered and was delivered by a very professional gentleman who installed it into my room of choice, this was such an easy and professional process from start to finish, and by the way the bed is wonderful, l would highly recommend Laybrook to any of my friends and family

Mrs Willard

Verified Buyer

Oct 01, 2021

Purchased an adjustable bed, but accidentally ordered wrong size. This was corrected immediately without fuss by the nice lady on the phone. Paid for express delivefry but this ended up delayed but company were good enough to refund some of the express delivery fee. Very happy with bed. Great look and comfort, had to buy extra mattress retainers. All in all pleased.