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4.7 / 5
  • 460Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Mr Santino Casamassa

Verified Buyer

Jun 27, 2018

Brilliant and the fitter was brilliant too

Mr Andrew Hardy

Verified Buyer

Jun 27, 2018

excellent service but felt call out charge was excessive. the highest I have ever paid

Robert Arthur

Verified Buyer

Jun 27, 2018

Hi. Ordered a high/low bed for my disabled son. The bed I ordered looks like an ordinary bed and was made to measure. It is very sturdy and well made and does the job. It wasn't cheap but the quality was worth it.

Lesley challis

Verified Buyer

Jun 27, 2018

No I refuse and you still have my name wrong and I have not had the product yet. My order was at first not correct and if Rebekah had not sorted things out it might still be incorrect. !

Zarina Sakaria

Verified Buyer

Jun 27, 2018

Excellent customer service & customisation would highly recommend Laybrook

Mrs Barbara Sams

Verified Buyer

Jun 26, 2018

I’m very pleased with my bed. The man who fitted it together was very good and very polite.

Kathleen Steele

Verified Buyer

Jun 26, 2018

Fantastic service. Fantastic mattress. Money well spent. Mum loves it. Especially the massage she has every time she lays on the mattress. Sleeping is a much more relaxed affair. Well done.

Mr Edwards

Verified Buyer

Jun 26, 2018

Very good service .

Mrs M Baker

Verified Buyer

Jun 26, 2018

Bought an electric adjustable bed from you a month ago . The delivery man was excellent set everything up took away all the rubbish . We are very pleased we chose laybrook beds . Excellent product and service thank you .

Ms Lynette Adler

Verified Buyer

Jun 26, 2018

Good service bed came in a week of ordering. Polite fitter came on time kept me informed enjoying bed so far

Ms Murtle May

Verified Buyer

Jun 26, 2018

Fantastic service, staff very knowledgable about the products and an easy shopping experience.

Mr William H Brown

Verified Buyer

Jun 26, 2018

The chair and bed were delivered in a timely fashion and set up in the room for my father. Emails were responded to quickly. Pleasingly professional.

Mrs Sheila Gray

Verified Buyer

Jun 26, 2018

We pre-booked our appointment and were given as much time as we needed. Towards the end, a second assistant came up and all our outstanding queries were answered. Having ordered, and now received my bed, I am very pleased with my purchase. HOWEVER, we could not have been more emphatic about the problems that would be encountered in the narrow spiral staircase that the delivery men would have to face. BUT apart from a brief memo on the delivery-note, no warning had been given. When the engineer and his assistant arrived they had to strip the bed down completely into its component parts in order to get it upstairs; the factory should not have assembled the bed in the first place.

Elmtree Care Home

Verified Buyer

Jun 26, 2018

excellent service as always..

Mr & Mrs Murphy

Verified Buyer

Jun 25, 2018

Choosing which beds, bed frame and mattresses was made easier by the sales person when ordering and the delivery guy was fantastic, very quick and efficient at putting the beds together. Well done to a very well organised company and efficient staff👍👍👍

Mrs Dorothy Smith

Verified Buyer

Jun 25, 2018

Excellent customer service, prompt delivery and the bed was set up all package removed, he was really good, very friendly and explained everything thoroughly. Would recommend to anyone interested in purchasing one of the beds.

Mrs Mary Jordan

Verified Buyer

Jun 25, 2018

Excellent product and would have awarded 5* had it not been for the £45 delivery charge!

Miss Zoe Chambers

Verified Buyer

Jun 25, 2018

The help we had was extremely professional and helpful . The sales consultant was really knowledgeable about which bed would help which medical condition. She was also especially kind as no one is really expecting to have to buy an adjustable bed for a chronically ill 14 year old.

Mrs Bilney

Verified Buyer

Jun 22, 2018

Excellent service, very pleased with our new adjustable divan

Mr & Mrs Smail

Verified Buyer

Jun 22, 2018

I was extremely happy with all parts of the buying experience with your firm