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4.7 / 5
  • 390Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Ms S 'Connell

Verified Buyer

Jan 14, 2022

I cannot praise Laybrook enough. I had to change my order at the last minute and they went out of their way to make a very emotional and trying time just a little bit easier. From start to finish the experience was slick and helpful. Thank you!

Mr M Grace

Verified Buyer

Jan 12, 2022

I was guided through the ordering procedure with facts and positive suggestions. The bed was delivered at the time promised, with the fitting of the new bed and removable of the old being done efficiently, with care and a very pleasant gentleman carrying out the procedure. All round, damn good show!

Mr M Bovill

Verified Buyer

Jan 08, 2022

Very pleased with our purchase. The bed meets all our expectations though my mattress is slightly softer than I had expected. The whole purchasing process was trouble free. The office staff were always courteous and informative whilst the delivery and assembly were first rate. Happy to recommend both the product and the firm..

Alice

Verified Buyer

Dec 20, 2021

I was updating my Laybrook bed, because I needed one that I could raise for my PAs. I had the old bed for about 10 years and was extremely happy with its reliability. I also wanted a ripple mattress. Laybrook delivered my order efficiently as promised. Unfortunately the ripple mattress was the bariatric type and I am small, so it didn’t suit me and caused me serious pain and health problems. Louise in Customer Services was so helpful. When there was a slight hiccup in the exchange, she delivered a memory foam mattress personally, and arranged pickup and a full refund for the ripple mattress. Thanks Louise!

Mr Robertson

Verified Buyer

Nov 29, 2021

Great service and professional fitting engineer

Mrs J Nicholls

Verified Buyer

Nov 15, 2021

Ordered adjustable bed 1 week prior to delivery Very professional service, staff very knowledgeable and helpful Excellent price Was called 45mins before the bed arrived delivery time exact to what was told The fitter was very professional friendly and polite making sure everything was ok and we were happy with everything Highly recommended

Mrs Susan Walker

Verified Buyer

Nov 11, 2021

It was a leap into the unknown but the whole process, from researching for a new bed, contacting Laybrook, to getting my chosen electric profiling bed installed, has gone perfectly. The engineer arrived bang on time, was friendly, professional and efficient and my new bed is everything I had hoped for. Best night's sleep in years. Thank you Laybrook.

Mr Pritchard

Verified Buyer

Nov 04, 2021

Prices were right. Service was excellent

Mr Clapham

Verified Buyer

Oct 28, 2021

very pleased with my new bed . The ordering process was straightforward and the installation was first class.

Mrs Harvey

Verified Buyer

Oct 27, 2021

Excellent service and advice before purchase. Prompt and accurate delivery. We are very pleased with the bed.

Mrs Nicholls

Verified Buyer

Oct 27, 2021

Very please with our bed, very good customer service from start to finish , installation all went well so would highly recommend Laybrook .

Mrs Fletcher

Verified Buyer

Oct 27, 2021

Great quality and good price. Found all the staff pleasant and informative

M Evans

Verified Buyer

Oct 25, 2021

Very satisfactory

Mrs Moore

Verified Buyer

Oct 19, 2021

My bed is everything that I hoped it would be, from the comfort of the mattress, the ease of being able to sit myself up with the electric control, or when my legs are aching, being able to lift the foot end very easily, to the actual height of the bed. When you order your bed they ask for your height, and I am not sure how they do it, but when the bed arrived it was exactly the right height for me! This may not seem important to many, but when you stay in a hotel and find that the bed is either far too low or high, there can be ramifications that you would not have even thought about... As for the gentleman who delivered and erected the bed, he was very pleasant and polite, and obviosly knew everything about the procedure. So I really wouldn't hesitate in advising anyone to buy from this company - they know what they are doing, and take great care in getting it right.

Mrs Dorset

Verified Buyer

Oct 15, 2021

Excellent customer service. I did need to change an item on the order after delivery and it was handled both swiftly and professionally. I would happily recommend this company to others who might be considering buying an electric adjustable bed.

Mr Elmour

Verified Buyer

Oct 14, 2021

Laybrook are excellent. I have bought 2 of their electrically adjustable beds (second one with more functions due to my changing needs) and they have changed my life. Both have proved very reliable. Because they build the beds to order, you can have them customised - I had both of mine lowered to accomodate wheelchair transfers. Of course this means you have to wait a while for delivery but it's well worth it. On delivery day they install the bed in the room of your choice and talk you through how the bed works. I would have no hesitation in reccomending Laybrook to anybody.

Mr George O'Gara

Verified Buyer

Oct 14, 2021

Excellent bed very comforable

Heather Eeles

Verified Buyer

Oct 13, 2021

My bed was delivered just 14 days after order. Laybrook has been a lovely company to do business with. Everything went very smoothly. The catalogue came with a price list. No hidden charges, all very transparent and straightforward. Delighted customer.

Mrs Webb

Verified Buyer

Oct 13, 2021

Product delivered within agreed timeframe; delivery people very helpful, took old bed away, assembled new bed and put it in the right position. Bed very comfortable. Prices very reasonable by comparison with other companies

Mr S Kirby

Verified Buyer

Oct 12, 2021

Very happy. Very good service. No problems