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4.7 / 5
  • 407Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Elmtree Care Home

Verified Buyer

Jun 26, 2018

excellent service as always..

Mr & Mrs Murphy

Verified Buyer

Jun 25, 2018

Choosing which beds, bed frame and mattresses was made easier by the sales person when ordering and the delivery guy was fantastic, very quick and efficient at putting the beds together. Well done to a very well organised company and efficient staff👍👍👍

Mrs Dorothy Smith

Verified Buyer

Jun 25, 2018

Excellent customer service, prompt delivery and the bed was set up all package removed, he was really good, very friendly and explained everything thoroughly. Would recommend to anyone interested in purchasing one of the beds.

Mrs Mary Jordan

Verified Buyer

Jun 25, 2018

Excellent product and would have awarded 5* had it not been for the £45 delivery charge!

Miss Zoe Chambers

Verified Buyer

Jun 25, 2018

The help we had was extremely professional and helpful . The sales consultant was really knowledgeable about which bed would help which medical condition. She was also especially kind as no one is really expecting to have to buy an adjustable bed for a chronically ill 14 year old.

Mrs Bilney

Verified Buyer

Jun 22, 2018

Excellent service, very pleased with our new adjustable divan

Mr & Mrs Smail

Verified Buyer

Jun 22, 2018

I was extremely happy with all parts of the buying experience with your firm

Mr Ed Evans

Verified Buyer

Jun 22, 2018

Good experience and pleased with the purchase.

Simon Smith

Verified Buyer

Jun 22, 2018

very pleasant from ordering to delivery. Product as described and good . Exceptionally pleasant engineer also very smooth delivery and set up.

Brian Williamson

Verified Buyer

Jun 22, 2018

BRILL SERVICE AND DELIVERY ,, FIRST CLASS SERVICE LOOKING AFTER MY NEEDS AND SETTING UP MY BED, FIRST CLASS PRODUCTS REALLY PLEASED WITH MY BED,....

Mr Malcolm Northfield

Verified Buyer

Jun 22, 2018

Very good service

Mrs Brenda Cina

Verified Buyer

Jun 21, 2018

The delivery was professionally completed by a friendly driver; however, the mattress had a strong chemical odour. Fortunately I was due to leave on holiday two days after receiving the mattress, otherwise I would not have been able to cope with the smell. It's chemical nature was also worrying as I didn't know what I was breathing in as I slept. After returning from holiday the fumes have gone and I'm very happy with the comfort level of the mattress.

Mr & Mrs James Grady

Verified Buyer

Jun 21, 2018

Very satisfied with all aspects of your company thank you j&j Grady

Mr Colin Ives

Verified Buyer

Jun 21, 2018

Some manufacturing problems dealt with quickly and positively. Delivery at stated time

Ms Viv Payne

Verified Buyer

Jun 21, 2018

Well worth the wait, lovely product brilliant fitting by Trevor left no mess took old bed away now all in situ it’s made a huge difference should have done it years ago 😁

Mrs Edwards

Verified Buyer

Jun 20, 2018

Excellent service. Everything went like clockwork. Bed is a big hit. Very comfortable and has eased some aches and pains.

Sharon K

Verified Buyer

Jun 19, 2018

Thank you so much for helping me choose a beautiful bed for my mother. The information from sales person Mike was really useful as I had no experience (and was worried to be honest) of purchasing a product without trying it. Delivery was on time and the guys were great, cleaned up all the rubbish and gave us a demonstration on how to use the bed. All in all a really good experience, thanks Laybrook.

Mrs J Kilpatrick

Verified Buyer

Jun 18, 2018

I bought New Laybrook reclining Bed would like to say how very pleased I’m with it sleep better than I’ve done for years. Can highly recommend it also staff very helpful

Chris Little

Verified Buyer

May 30, 2018

We found the company extremely helpful in assisting us in buying the right bed to suit our daughter. The engineer arrived early, did a fantastic job of putting the bed together in in a short time. He also explained the controls and documentation before leaving. This bed will make a great deal of difference to our daughters life. Thanks Laybrook!!

Jamie Polk

Verified Buyer

May 29, 2018

Excellent