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4.7 / 5
  • 460Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Mrs Susan Perry

Verified Buyer

Dec 10, 2018

Ute date for delivery was difficult to obtain and we seemed to be given an odd excuse for its delay.

Mrs Helga Downing

Verified Buyer

Dec 10, 2018

Your engineer removed my original bed to another room and installed the new bed very quickly without leaving any mess! I am very pleased with the adjustable bed which is most comfortable and easy to operate.

Mr & Mrs Yale

Verified Buyer

Dec 10, 2018

Very good

Mr & Mrs A Lewis

Verified Buyer

Dec 10, 2018

The service we received was absolutely second to none. My wife and I are extremely happy with our bed . We would recommend this to everyone . So thank you so much .

Mr Michael Hines

Verified Buyer

Dec 06, 2018

Very friendly easy to deal with everyone very helpful will certainly use them again

Mr Kevin Burgess

Verified Buyer

Dec 06, 2018

Bed delivery was late due to high demand otherwise everything else was fine, the bed meets all requirements, excellent.

Mrs Rebecca Hockney

Verified Buyer

Dec 06, 2018

It was lovely to phone and speak to a human who listened to what we needed, explained our options and gave us recommendations. Our order was delivered exactly when it said it would be, it was put together by their experts, all the packaging was taken away and they left the area clean and tidy. The product was to the spec we were looking for. I would recommend them to anyone.

Mr Amor

Verified Buyer

Nov 28, 2018

Laybrook was a wonderfull experience for me from start to finish (ie) Visit showroom view products superb, staff very help full Choice and purchase satisfactory Installation very efficient staff very polite My Ashby dual bed is very well made superb in use Would definitely recommend Laybrook Regards Gordon Amor

Mrs G Belton

Verified Buyer

Nov 07, 2018

The quality of the bed was good but after sale not very good to say the least as I said bed ok but the position of the cord for lifting is so poor we rang your office to complain and they were not very helpful just saying you need the longer cable but how do we no that before hand shortly a better placed unit would be better my wife cannot reach down the side of the bed to hook it on that means I have to go in and get it off floor poor for a disabled bed Mr Belton

Mrs Gloria Parks

Verified Buyer

Nov 06, 2018

I chose the bed from the brochure and arrived early. Expertly put up. It is very comfortable in all positions and I can sit up which helps my hiatus hernia. My only complaint is my current fitted sheets slip off during the night. I have now purchased two cotton all round elasticated sheets and these are fine. They are made for adjustable beds, very reasonable on line. I suggest you either recommend this or supply one with the bed. There is a firm that does this

Ms Nicole Carter

Verified Buyer

Nov 06, 2018

Very pleased with the products and excellent service from this company.

Mr & Mrs Mann

Verified Buyer

Nov 06, 2018

Excellent product, helpful on the phone, but don't always know the answer.

Mr & Mrs Lattaway

Verified Buyer

Nov 06, 2018

Everything good many thanks took a little while to get used to but no more than any new bed Happy with the service received

Mrs Sylvia Barlow

Verified Buyer

Nov 06, 2018

Extremely pleased with the service delivery and installation team.

Mr Colin Casey

Verified Buyer

Nov 06, 2018

Great company, great admin staff, delivered at the time and day they said they would. Installer was very clean and tidy. Now had the product for a few weeks and its really good.

Ms Dawn Wills

Verified Buyer

Nov 06, 2018

The quality of the item purchased was excellent. The delivery times were not as stipulated when ordering. They were dealing with a lot of orders which meant a delay to their promise of two weeks/10 to 14 working days, but they failed to mention this before they took the money and had to chase them up several times. Overall though, I would buy from them again if they were honest with their customers upon ordering.

Miss Phoebe Ormerod

Verified Buyer

Nov 05, 2018

Brilliant service, lovely man that came to fit the bed

Mr Tyler Anderson

Verified Buyer

Nov 05, 2018

Very helpful company, advised me on the correct product to purchase. Delivery was fast and everything was perfect on delivery. Highly recommmeded

Mrs Clifford

Verified Buyer

Nov 05, 2018

All round - excellent.

Frances Szekely

Verified Buyer

Nov 02, 2018

Communication was poor, ordering confusing and then they delivered the wrong bed. Although one orders on line, it seems the orders are then manually re-keyed. Wrongly. No one apologised, indeed I was originally treated as if it was my mistake. The bed is ok but the mattress migrates sideways as there is no lateral mattress retainer and, as fast as I can see, no possibility of adding these. I would give it one star but the engineers who installed it (twice) were very pleasant