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4.7 / 5
  • 460Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Mrs Margaret Ferrier

Verified Buyer

Jan 08, 2019

Ordered 2 single mattresses to replace on our electric bed, received phone call a few days later to say they were ready for shipping. Used courier company because we wanted them before Christmas and being in Scotland, it was too late in the year to use their own transportation which only delivers in Scotland a few times a month.

Mrs Josephine Rudge

Verified Buyer

Jan 07, 2019

We were really pleased with our purchase and the personal service on delivery was first class. This company was easy to contact and delivery was completed on the timescales promised.We were very pleased with all aspects with our dealings with this company.

Mrs Dorothy Goodwin

Verified Buyer

Dec 24, 2018

Good product, delivered on time and installed very efficiently!

Mrs Christine Capaldi

Verified Buyer

Dec 21, 2018

Great bed, has made such a difference to Hiatus Hernia. Customer services were always very helpful, bed delivered & set up without a hitch. Would recommend highly.

Mrs B Broadway

Verified Buyer

Dec 20, 2018

Excellent service from start to finish. The fitter was so accomodating and friendly. I was so glad I used Laybrook.

Mrs Farmer

Verified Buyer

Dec 20, 2018

came at the time and on the day set

Priscyl Hastings

Verified Buyer

Dec 18, 2018

Very nice and very comfy. A good bed in every way.

Susan Barber

Verified Buyer

Dec 18, 2018

We have been really pleased with the bed we purchased. The installation was particularly impressive and the quality versus the cost of the product combine to make it excellent value for money. Whilst the service and advice we received was excellent, if there is a downside it is the showroom which doesn’t give the best of impressions. However, this may be why the product is such good value for money. Nice to see it is manufactured in the UK and is high quality and a good price too.

Christine Halifax

Verified Buyer

Dec 18, 2018

When the bed eventually arrived., it was swiftly put together and was ready for use. Great. My one criticism is non communication from when the bed is ordered, to myself phoning after 10 days for an update. A quick email would have made all the difference.

Mrs Mavis Todd

Verified Buyer

Dec 14, 2018

comprehensive information. Speedy manufacture and installation.

Mrs Shirley Sacks

Verified Buyer

Dec 11, 2018

Excellent efficient and very helpful.

Mrs J Lenton

Verified Buyer

Dec 11, 2018

Excellent service from email queries to telephone order and delivery. Can not fault them.

Mr Robin Collett

Verified Buyer

Dec 11, 2018

Staff at Bicester were helpful and courteous, and the delivery was made on time. The bed was fitted without problems and instructions given. A very good overall experience

Mr Richard Williams

Verified Buyer

Dec 11, 2018

Everything was excellent, the website, ordering, scheduling, delivery and the product. We are really happy.

Mrs Betty Cooper

Verified Buyer

Dec 10, 2018

The guy's were relay nice got the job done in no time only thing is i think the matresses are a bit small for the bed frame and they have forgotten to join the two basses together .the contacts at your side were very nice and helpful will tell you how likely i will recomend you if you sort things out at my end

Mrs Tessa Vernon

Verified Buyer

Dec 10, 2018

Your delivery driver was very helpful, not only with the installation of your product but also with the transfer of the patient from one bed to the new one. All members of your staff were very helpful with advice in helping me choose the right product. Other companies would do well to follow your example.

Mr & Mrs Gough

Verified Buyer

Dec 10, 2018

Good service and quality goods and very competent fitters.

Alison Cheyne

Verified Buyer

Dec 10, 2018

Very professional in all aspects from quotation to installation. The bed is of excellent quality and fitted to perfection. Nice to deal with people who knew exactly what we needed in a difficult family situation making a relative comfortable in bed. It is difficult dealing with Dementia at times but your company made the purchase an easy transformation from old to new

Mr & Mrs Crest

Verified Buyer

Dec 10, 2018

Very pleased with the bed and excellent work by your Engineers.

Ms Carole Mitchell

Verified Buyer

Dec 10, 2018

Excellent service. Delivery driver couldn’t have been better. Was a delay with order which we had to chase butdealt with promptly. Would recommend.