Everything arrived promptly but when I presented other gift and my girlfriend put on the sea otter kigurumi it had a hole in the pocket so the quality was a little disappointing. The other two I ordered appeared to be fine.
Kigu came nicely packaged, although I would have much preferred that it came in a box rather than a mailer! I'm 5'8 and this gloomy is a tiny bit oversized on me (long ways) but very big!! definitely good for all different sizes of people.
I bought a kigurumi as a gift and it exceeded ecpectations; super soft, pleasantly warm, and even though it was limited to regular size fit it was perfect for a young woman on the taller side.